What do I do with dead animals?

If you find a dead animal (ex. rat, opossum, bird) on or near your property, please contact Alameda County Animal Control  to pick up the animal.  If Animal Control is not able to come, Alameda County Vector Control Services District suggests bagging up the animal and placing it in your garbage cart or bin.  Please bag the animal first to help prevent and reduce the potential for disease transmission.

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Do you have any kitchen pails and vented lid pails for food scrap recycling?

CVSan currently has Open Air pails available. These are larger green containers with a handle and no lid. A standard grocery store paper bag fits inside the pail, and allows moisture from the food scraps and food-soiled paper to evaporate quicker and easier than a pail with a sealed lid. Residents and small businesses have found these pails to work well, and place them on the floor next to indoor recycling and garbage containers. The vented lid pail allows most smells from the container to be kept inside while not in use. Interested parties may complete a Donation Request Form.

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Where can I take expired medications?

Thanks to the partnership between Castro Valley Sanitary District (CVSan), Eden Medical Center, and the Alameda County Medication Disposal Initiative Workgroup, you can now drop off your pharmaceutical waste at Eden Medical Center for free 24 hours a day, 7 days a week.

The location of the free public collection box is:
Eden Medical Center
20103 Lake Chabot Road
Castro Valley, CA 94546

For procedures and more click here.

 

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What items can I take to the HHW facility?

For a complete list of items accepted at HHW visit www.household-hazwaste.org or call (800)606-6606.

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Where can I take my sharps once my container is full?

Full containers must be dropped of at an Alameda County Household Hazardous Waste facility. For further information contact HHW at (800) 606-6606. District residents (present a copy of your Waste Management bill or ID at time of purchase) can purchase a postage-paid Sharps Disposal by Mail container at a discount at the Castro Valley Rite Aid. The cost of destruction and mailing, as well as confirmation of destruction, is included in the purchase price.

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How do I obtain a sharps disposal container?

Locally, you can purchase a sharps disposal container from local drugstores (Rite Aid, Longs Drug, Walgreens) or from an Alameda County Household Hazardous Waste facility. District residents (present a copy of your Waste Management bill or ID at time of purchase) can purchase a postage-paid Sharps Disposal by Mail container at a discount at the Castro Valley Rite Aid. The cost of destruction and mailing, as well as confirmation of destruction, is included in the purchase price.

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My neighbor leaves their carts out longer than 24 hours before/after collection day. What should I do?

Call Code Enforcement to report carts that have been out longer than 24 hours after collection day (510) 670-5408

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Where should I place my carts for collection?

Carts are to be placed street/curbside by 6:00 am on your collection day with their handles to the curb.

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I have some unusual items to recycle. Where can I get more information about what to do with them?

Call the Alameda County Recycling Hotline toll-free at (877) STOPWASTE (786-7927) or check out the Recycling Wizard from StopWaste.Org. You may also check out the "What Do I Do With" section of the CVSan website.

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What if I have physical difficulty taking my carts out to the curb?

Call WMAC at (510) 537-5500 and a street/curbside exemption form will be mailed to you. A doctor's letter or a certificate from the Department of Motor Vehicles must accompany the request.

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I'm interested in home composting. Where can I get more information?

Call the 'Rotline' at (510) 444-SOIL for information about home composting, and remember that many items not compostable at home (food-soiled paper, meat and cheese, bread products) can be placed in your green organics cart for composting

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How do I recycle paint?

Paint is no longer accepted at the curb. All types of paint need to be taken to an Alameda County Household Hazardous Waste facility. Call (800) 606-6606 or (510) 670-6460 for more information. Latex and water-based paint will be accepted at the CVSan Recycles Day in August 2012. For more on paint visit www.household-hazwaste.org

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How do I recycle batteries?

Because of the toxic chemicals that can leak from batteries that end up in a landfill, it is against the law to throw any battery (including household batteries) into the trash. Single-Family and Multi-Family residents with blue recycling cart service may participate in CVSan’s curbside battery recycling program by placing used dry cell (household) batteries in a sealed clear plastic bag on top of your blue recycling cart on your service day.

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How do I recycle Used Motor Oil? Filters? Other auto fluids?

Single-Family residents may place one-gallon screw-top containers curbside beside your collection carts on your regular collection day. You can recycle up to three (3) gallons per week of motor oil, transmission fluid, gear lube and other lubricants commonly used in cars and light trucks. Oil filters can be put in a heavyweight sealed clear plastic bag and placed curbside. Call WMAC at (510) 537-5500 to request delivery of a Used Oil jug and filter bag kit.

Used Oil and filters may be dropped off at a Collection Center (see below).

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I have extra cardboard that won’t fit in my recycling cart. What do I do?

Customers with blue recycling cart service may flatten corrugated cardboard no larger than 4’ tall x 4’ wide and place beside the blue recycling cart for collection.

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What are all the recyclables that are accepted?

Inside the Blue Recycling Cart: All clean paper, corrugated cardboard, brown bags and paper, paperboard, paper egg cartons, telephone books and magazines, clear and colored glass containers, aluminum foil and beverage containers, scrap steel and aluminum metals (not exceeding 40 pounds in weight nor two (2) feet in any dimension for any single item); steel including ”tin” cans, aerosol cans (empty, non-toxic products), bimetal containers, all plastics (#1-7) except expanded Polystyrene (EPS).

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What are the hours of collection?

Residential collection will be provided Monday-Friday no earlier than 6:00 a.m., and business collection Monday-Saturday no earlier than 4:00 a.m. (except within 200 feet of residential properties). No service will be provided on the following holidays: Thanksgiving Day, Christmas Day, and New Year’s Day, where services will be one day later through Saturday.

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Who owns the carts and bins? Who owns what is placed inside the carts and bins?

During the franchise agreement, the carts and bins are owned by WMAC. At the end of the agreement in 2019, CVSan owns the carts. Once materials/refuse are placed inside a cart or bin and placed at the curb for collection, they become the property of WMAC.

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One of my carts just needs a repair to the lid, wheel(s) or axle. How do I get my cart repaired?

Call WMAC at (510) 537-5500 to request the repair of a cart. It should take about 5 business days to receive a replacement cart.

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My recycling/organics/garbage cart was missed during collection. What do I do?

Call WMAC at (510) 537-5500 to report missed collection or fill out a missed pickup form online.

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Can I get a 96-gallon cart for my recycling and/or organics?

Yes, residents may receive up to a 96-gallon cart for recycling or organics at no additional charge, but you will be charged if you wish to have additional carts with corresponding service. Call WMAC at (510) 537-5500 to request a larger sized recycling or organics cart.

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I heard the WMAC trucks are “LNG” and “semi-automated” – what does that mean?

The new WMAC vehicles are Liquid Natural Gas vehicles. That means that they do not use diesel; they use natural gas. These vehicles are cleaner burning and were provided to the District at no additional cost. The vehicles are also semi-automated which means that the driver will be standing inside the vehicle and will get out at every stop in order to bring the cart to the automated arm of the vehicle; the automated arm will pick up and empty the contents of your cart into the collection vehicle. Carts no longer need to be placed 3 feet apart.

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My garbage and recycling used to be picked up by the same truck. Has that changed?

Yes. As of May 1, 2009, garbage and recycling are picked up by separate collection trucks

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What should I do with an old WMAC cart?

The old carts will be collected and either reused or recycled. Please contact WMAC to have the cart removed.

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Why were my carts exchanged for new ones?

New carts are necessary in order to be serviced by the new WMAC collection vehicles. When CVSan issued its Request for Proposals in 2007, new collection containers were included in the proposal to ensure that the existing hauling company would not have an unfair financial advantage since they owned the carts. At the end of the 2009-2019 franchise agreement, CVSan owns the carts.

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What are the cart colors?

Blue = Recycling
Green = Organics
Brown = Garbage

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What's the "new contract" and when did it start?

CVSan entered into a 10-year municipal solid waste collection agreement and 20-year disposal agreement with WMAC from May 1, 2009-April 30, 2019 and 2029, respectively.

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