My neighbor leaves their carts out longer than 24 hours before/after collection day. What should I do?

Call Code Enforcement to report carts that have been out longer than 24 hours after collection day (510) 670-5408

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What if I have physical difficulty taking my carts out to the curb?

Call WMAC at (510) 537-5500 and a street/curbside exemption form will be mailed to you. A doctor's letter or a certificate from the Department of Motor Vehicles must accompany the request.

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Who owns the carts and bins? Who owns what is placed inside the carts and bins?

During the franchise agreement, the carts and bins are owned by WMAC. At the end of the agreement in 2019, CVSan owns the carts. Once materials/refuse are placed inside a cart or bin and placed at the curb for collection, they become the property of WMAC.

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One of my carts just needs a repair to the lid, wheel(s) or axle. How do I get my cart repaired?

Call WMAC at (510) 537-5500 to request the repair of a cart. It should take about 5 business days to receive a replacement cart.

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Can I get a 96-gallon cart for my recycling and/or organics?

Yes, residents may receive up to a 96-gallon cart for recycling or organics at no additional charge, but you will be charged if you wish to have additional carts with corresponding service. Call WMAC at (510) 537-5500 to request a larger sized recycling or organics cart.

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What should I do with an old WMAC cart?

The old carts will be collected and either reused or recycled. Please contact WMAC to have the cart removed.

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Why were my carts exchanged for new ones?

New carts are necessary in order to be serviced by the new WMAC collection vehicles. When CVSan issued its Request for Proposals in 2007, new collection containers were included in the proposal to ensure that the existing hauling company would not have an unfair financial advantage since they owned the carts. At the end of the 2009-2019 franchise agreement, CVSan owns the carts.

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What are the cart colors?

Blue = Recycling
Green = Organics
Brown = Garbage

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