My neighbor leaves their carts out longer than 24 hours before/after collection day. What should I do?

Call Code Enforcement to report carts that have been out longer than 24 hours after collection day (510) 670-5408

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Where should I place my carts for collection?

Carts are to be placed street/curbside by 6:00 am on your collection day with their handles to the curb.

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What are the hours of collection?

Residential collection will be provided Monday-Friday no earlier than 6:00 a.m., and business collection Monday-Saturday no earlier than 4:00 a.m. (except within 200 feet of residential properties). No service will be provided on the following holidays: Thanksgiving Day, Christmas Day, and New Year’s Day, where services will be one day later through Saturday.

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My recycling/organics/garbage cart was missed during collection. What do I do?

Call WMAC at (510) 537-5500 to report missed collection or fill out a missed pickup form online.

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I heard the WMAC trucks are “LNG” and “semi-automated” – what does that mean?

The new WMAC vehicles are Liquid Natural Gas vehicles. That means that they do not use diesel; they use natural gas. These vehicles are cleaner burning and were provided to the District at no additional cost. The vehicles are also semi-automated which means that the driver will be standing inside the vehicle and will get out at every stop in order to bring the cart to the automated arm of the vehicle; the automated arm will pick up and empty the contents of your cart into the collection vehicle. Carts no longer need to be placed 3 feet apart.

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My garbage and recycling used to be picked up by the same truck. Has that changed?

Yes. As of May 1, 2009, garbage and recycling are picked up by separate collection trucks

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