Solid Waste Department
(from the June 10, 2016 staff memo to the Board of Directors)



Solid Waste Department
Interviews for the Solid Waste Program Intern were completed, and a background and reference checks are in progress.  At the Department’s Sharing & Innovation meeting on May 2nd, staff further discussed and prepared the theme, outreach & messaging for 2016/17.  Staff plans to present the Public Relations Committee with a Zero Waste theme that is delivered via increased social media via Pinterest idea boards, do-it-yourself tips and ideas, and a new zero waste microsite.


2.         Solid Waste Committee
A Committee meeting was held on May 19th and minutes were included in the June Board packet.

3.         Zero Waste

Staff has been reviewing CVSan’s Zero Waste Strategic Plan, and evaluating progress and completion on the initiatives.  See Item No. 1 above for details about zero waste messaging.

4.         Less Than Weekly Garbage Collection Pilot
Staff and volunteers prepared welcome kits including a BioBag food scrap recycling pail, compostable bags, informational brochure, and Extra Service Tag.  Door-to-door “knock and talks” were completed by staff and volunteers the last two weeks of May in preparation for the June 7th start.  An online space,, went live for pilot participants to share with CVSan which tools work well and which are less successful, and to request weekly email reminders on when to set out their garbage carts. 

5.         WMAC - CVSan Update

Monthly Coordination Meeting:  A meeting was held on May 18th; please see attached meeting minutes. 

6.         Multi-Family Recycling

Staff continues to provide technical assistance to property owners/managers who are interested in starting a food scrap recycling program.  Five site visits were conducted in May by CVSan.  23 multi-family properties have started a food scrap recycling program this fiscal year and 122 programs have started since 2012. 


7.         Commercial Recycling

Commercial Recycling: Staff has been completing routine business audits and has completed over 110 audits with the annual goal of auditing 120 businesses.  Cascadia Consulting (StopWaste contractor) continues to visit and work with Castro Valley businesses who have received non-compliance notice letters.  Cascadia is coordinating with CVSan and WMAC on all visits, recommendations, service changes, and container/sign donations for those businesses.  Currently, there are 60 businesses affected, most of whom have been contacted and offered assistance multiple times by Cascadia. 


4R Star Program: Staff is working with a number of 4R Star businesses to recertify and a few new businesses to certify them for the first time.


8.         School Programs
Green Ribbon: CVSan prepared a summary memo and certification letters for the 2015/16 Green Ribbon schools.  All 15 schools who applied received Green Ribbon certification.  The average diversion at Green Ribbon schools is 81% and CVSan will be distributing $28,370 in awards.

Scholarship: Emily Liang, a senior at Castro Valley High School, was awarded the 2015/16 CVSan Environmental Leader in Waste Reduction Scholarship.  She will attend the June 14th Board meeting to be recognized for her achievement.


9.         Street Cans/Recycling Pyramids and Maintenance

Staff completed a street can audit and found graffiti on only 3 cans, which were cleaned during the audit.  Power-washing of the cans will be scheduled for later this summer.


10.       Used Motor Oil Recycling Grant

The Spring Filter Exchange program started May 2nd and ends June 10th.  53 coupons have been mailed to residents so far.  The filter coupon expires June 25th.  Staff is researching a new used oil promotional item for future distribution, a pour spout, to help with the oil changing process.

11.       Earth Day: Clean-Up & Recycle
Clean-Up: Staff prepared thank you letters for event sponsors and will coordinate with the 2016 charities to attend a CVSan Board meeting in July, August, or September to receive recognition.  Volunteers selected charities to receive $2,880 in donations from the event.  Staff will prepare an event report next month.


Recycle:  Results from the April 23rd event at Canyon Middle School have been tabulated.  1,323 CVSan residents and business owners recycled 900 boxes of sensitive documents, 1,120 tons of cardboard, 132 tires, 59 gallons of used cooking oil, e-waste and up to 1,200 cubic yards of C & D will be recycled from 600 vouchers distributed.  5,340 free 1-cubic foot bags of compost were distributed.  An event report will be presented at an upcoming Solid Waste Committee meeting with trending information.


12.       Castro Valley Forum Advertisements

Seven (7) CVSan ads ran in the Forum during May: (1) ad promoting food scrap recycling; (2) ads promoting the Annual Contractor’s meeting; (1) ad promoting trading or reuse swaps pool/beach toys and equipment; (1) ad promoting the 4R Business, 4R Planet program; (1) ad promoting the Fixit Clinic event on 6/18/16; and (1) ad promoting Reduce - Get Back 4th Bag of Groceries.


13.       Pipeline Newsletter

The Spring Pipeline, which focuses on Solid Waste and the 4Rs (with CVSan’s zero waste characters), was delivered to the community in the middle of May.  Staff is working on the articles and layout for the Summer Pipeline which will reach the community in the middle of August.


14.       Community Advisory Committee (CAC)

The CAC met on May 12th.  The Committee received presentations on: Gravity Sewer Asset Management Plan, Annual Repairs, Redwood Road Trunk Sewer Project, Annual Contractors Meeting, and Lateral Replacement Grant Program.  The Committee also received a presentation on CVSan’s Operations and Maintenance (O&M) program.  The Committee had plenty of great questions and feedback for all presentations given.


15.       Website/Social Media

During the month of May, 17 social media posts were made which highlighted a variety of departmental programs and 10 photos were posted.  Website pages for solid waste rates and delinquent accounts were updated to prepare for the May WMAC bills and May 11th delinquent account certified letters.


16.       Castro Valley TV
0 ads were placed during the month of May.  


17.       Reduce
Staff continues to work on educational “Reduce” Castro Valley Forum and Castro Valley High School Olympian advertisements, which will run through the beginning of June. The food waste “reduce” ads at Lucky supermarket have run their course and staff is developing ideas for another round of shopping cart ads there.


18.       Reuse
Staff met with Library staff to go over the layout of the June FixIt Clinic event in the Chabot Room and sent emails to recruit additional Volunteer Coaches.  18 items for repair have been pre-registered through Fixit Clinic’s website.  Event flyers were posted around town.

19.       Event Greening
Staff is working with Dolphin Graphics for services donations for the Castro Valley Car Show in June and is working with the Chamber of Commerce on the annual Fall Festival greening efforts and services donation for September.  Staff also worked with the Hayward Area Recreation & Park District and Rowell Ranch Rodeo Park staff to provide greening assistance and a service donation for recycling and organics at the Rowell Ranch Rodeo events. 


20.       Community Group Outreach

LeaR4n Workshop:  The next LeaR4n event will be on June 25th at 10:00 a.m.  CVSan will be hosting a free screening of the funny and thought-provoking film, the Clean Bin Project.  The movie tells the story of Grant and Jen, who compete against each other for six months to see who can produce the least amount of garbage.  Registration and more information are located at


21.       Green Hearts Volunteers
A small number of volunteers helped monitor recycling and organics stations at the Rowell Ranch Rodeo events in the middle of May.  Additional Green Hearts volunteers helped with Less Than Weekly “knock and talk” outreach and kit delivery, and assembly of food scrap recycling pails.


22.       Pharmaceutical Drop-Box Collection

CVSan has received invoices for pick-ups of the collection box at Sutter/Eden Medical Center 97 times since it opened in September 2011. The average weight of collection is 68 pounds.


23.       Staff Training
Staff did not attend any additional training in the month of May.

24.       Donation & Supply Requests

Staff processed 30 Donation & Supply Request Forms for the community totaling $5,326.05 during the month of May.

25.          IT Update

Staff met with the staff IT Group twice during May to discuss various topics relating to CVSan’s RFP for an IT Strategic Plan and compliance with SB272.

Annual Summary Data


Administrative Fees
New Res
Pack Sent


January $48,297.98 61 17 0 13 9
February $62,429.46 *181 9 2 25 21
March $172,532.09 42 27 0 21 7
April $58,011.71 28 3 2 9 7
May $60,813.75 49 3 10 7 4
2016 $402,084.99 361 59 14 75 48
2015 $1,081,778.12 668 231 63 133 81
2014 $1,038,681.55 682 214 72 102 89
2013 $1,032,944.80 569 237 106 98 92
2012 $1,018,905.30 799 198 110 92 78
2011 $980,417.43 579 195 135 150 83
2010 $920,986.76 671 205 96 187 100
2009 $777,740.14 544 277 159 743 215
2008 $608,998.07 446 374 149 136 137

*46 of 181 were new Canyonlands customers.