1.         Zero Waste Department
The Department pressed on through the month of April in preparation for the start of the Collection and Processing Agreement with Alameda County Industries. The Department and CVSan was honored to receive the California Association of Public Information Officials (CAPIO)’s 1st place EPIC Award for Video Production – Long Form for Small/Medium Population Agencies for its Zero Waste Characters movie on April 10th. Staff participated in developing the Strategic Plan for CVSan and recognized Business Services Department staff on April 24th. Staff participated in the 80th Anniversary Committee and WOW Committee. 

2.         Zero Waste Committee 

The Committee is scheduled to meet on May 14th and minutes will be included in the July Board agenda packet.

3.         Zero Waste

Staff is preparing to brainstorm the second Zero Waste Characters movie to expand on the award-winning first edition that was so well received by the community. Visit bit.ly/CVSanFieldTrip to watch CVSan’s award-winning movie.

4.         Alameda County Industries (ACI)

ACI and staff met on April 17th and 29th to discuss and finalize the many details needed to provide excellent service for CVSan customers. Staff participated in ride-alongs on April 5th with drivers servicing City of San Leandro; ride-alongs for the Board and General Manager will be scheduled in July or August. Staff met with representatives from the other cities contracted with ACI on April 25th.

Bin Swaps: ACI and Container Pros completed the delivery and swap of WMAC to ACI metal bins during April.

Customer Service Training: A training for Business Services and Zero Waste Departments was presented on April 26th by the Department. Topics included an overview of all services under the ACI Agreement, exemptions, rate bundling, and preparing for walk-in and phone customers. ACI’s Customer Service Department participated in two detailed training days in April.

5.         Waste Management of Alameda County (WMAC)

A Conclusion of Term letter was sent to WMAC on April 26th to formally recognize the end of the Collection Service Agreement with WMAC, May 1, 2009 – April 30, 2019, and acknowledge the continuing working relationship with WMAC during the Disposal Service Agreement through April 30, 2029; please see attached letter.

Monthly Coordination Meeting: The last monthly meeting was held on April 18th; please see attached meeting minutes. 

Delinquent Accounts: Following four letters from WMAC, CVSan prepared a Final Request for Payment and Notice of Administrative Hearing dated May 7th to all single-family property owners with past due balances for services provided by WMAC.

6.         CalRecycle

Electronic Annual Report: Staff coordinated with CalRecycle to choose a date for the Annual Site Visit.  Staff will conduct presentations and site visits at several commercial and multifamily properties with CalRecycle on June 27th.  Next month, staff will begin compiling data for the CalRecycle Electronic Annual Report due August 1st.

7.         Countywide Rates
See attached.

8.         Multi-Family Recycling

No audit or maintenance letters were mailed this month. Staff continued sending out emails to MFD sites and also made calls to those that were non-responsive to emails or letters in regard to the ACI rollout. Staff is discussing the changes with managers and owners of those complexes. Lastly, staff has been finalizing the updated Multi-Family Guide which should be printed in early May for distribution by mail.

9.         Commercial Recycling

Commercial Program: Staff requested proofs of the Commercial Guide from the printer.  Staff is currently reviewing proofs and making final revisions to the guide before mailing.


Commercial Outreach Blitz: Staff continued meetings with ACI field staff to discuss progress and challenges related to the Commercial Outreach Blitz.  The Commercial Blitz Outreach Team, consisting of 2 ACI staff and 2 CVSan staff, conducted 97 site visits to CVSan businesses. Staff met with the East Bay Regional Park District (EBRPD) and Hayward Area Recreation and Park District (HARD) to discuss their respective programs under the new contract with ACI.

4R Star Program: No applications were received in April.

10.       School Programs
Green Ribbon Schools Program: Staff is now processing and visiting all 16 schools who submitted Green Ribbon applications to verify their activities. Schools who are certified Green Ribbon will be recognized at the June Board meeting.


Scholarship: Staff has processed and scored the three applications CVSan received for the 2018/19 CVSan Environmental Leader in Waste Reduction Scholarship. Staff has sent a memo to Committee recommending two of the applicants for the $1,000 award each. The award-winning students will be recognized at the June Board Meeting.


4Rs Field Trip: April had a total of 2 field trips. April 17th was the last field trip completed. Staff will now work on the program report and give a summary of the 4 R’s program. Staff will also be organizing and recording inventory for next year’s classes.  

Waste Audits: Staff completed 5 waste audits in April. The last waste audit was performed April 19th. Staff will continue producing waste audit results to each school and start the process of the program report and inventory counts.


11.       Street Cans/Recycling Pyramids and Maintenance

Staff received a report that one street can corner was hanging slightly off the curb. The street can was promptly moved to fully sit on the sidewalk. The next street can audit is scheduled for May.


12.      Used Motor Oil Recycling Grant

Filter Exchange Program: The spring Filter Exchange Program ran from February 18 – March 29 and coupons expired on April 13. Of the 156 coupons sent to participants, a total of 141 were redeemed. Staff received positive feedback from participants, who look forward to the start of the next program cycle.


13.       Earth Day Clean-Up and Recycles Day

Clean-Up: CVSan’s Earth Day Clean-Up on Saturday, April 13th was successful once again with more than 630 volunteers participating.  A total of seventeen school and park sites cleared 50 cubic yards of organic debris 1 cubic yard of litter and spread 69 cubic yards of compost and 76 cubic yards of mulch. Charity donations to Eden Counseling, The Jenny Lin Foundation and the Regional Parks Foundation totaled $1,785 from the event’s volunteers who worked 3 hours or more.   

Recycles Day: CVSan’s Recycles Day was conducted on Saturday, April 13th. A total of 1,526 vehicles passed through the event and dropped off 4,500 pounds of sensitive documents for shredding, 89 mattresses, 175 gallons of used cooking oil, and 35,040 pounds of e-waste. Additionally, CVSan distributed 600 C&D vouchers, 400 countertop food scrap recycling pails, and 5,340 bags of compost to participants.

Staff received considerable positive feedback from participants, who appreciated the new traffic layout. Several participants stated that the wait time to get to the check-in station was dramatically reduced compared to previous years.

14.      Advertisements

Four Zero Waste-focused ads ran in the Castro Valley Forum: one ad focused on multi-family food scrap recycling, one ad focused on promoting Earth Day and Recycles Day, one ad focused on thanking Earth Day volunteers, and one ad promoting the Used Oil Filter Exchange Program.

15.       Pipeline Newsletter

The Spring 2019 Pipeline was mailed to the public in April.  Articles for the Summer 2019 Pipeline are in the process of being finalized.

16.       Website/Social Media

Revize has completed migrating all CVSan’s content from the old website to the new website. Next month CVSan staff will test the beta website and will receive training on how to use the new website.

On the current CVSan website, pages for Solid Waste Rates, Earth Day, and the homepage were updated.

17.      E-Blasts

Staff sent out eBlasts will be Commercial, Events and Education, Multi-Family, and Schools during the month of April.  Newsletters included such content as: new hauler (ACI) information, event greening, bulky & reuse pick-up and more.

18.       Reduce

Staff recently conducted a food waste prevention social media campaign, with Facebook boosts to amplify the message. The campaign was well received and successful in its wide reach and sharing of our messaging which focused on proper storage of produce.


19.      Reuse
Finalized new bulky postcards for mailing to single family and multifamily customers.   

20.       Event Greening

Staff is working with ACI on event greening for several events from May through September and station monitors for the Rowell Ranch Rodeo on May 18th and 19th. ACI will be providing station monitors for two events each year with the second event being the Fall Festival.

21.       Community Group Outreach (CGO)

Staff is working with preschools to set up presentations to students in the coming months. Staff is also drafting a presentation on CVSan Zero Waste Programs for the May 8th meeting of the ACSDA at the Castro Valley Library.

Staff presented to St. John Kronstadt Care Center and the Castro Valley Lions Breakfast Club on CVSan’s Commercial Zero Waste program.  St. John Kronstadt is revamping their Zero Waste program and sought a refresher training while the Lions Club wanted a refresher training for their membership group.

22.       Green Hearts Volunteers

Staff did not meet with the Castro Valley High School Green Hearts Committee in April but did send a call for volunteer station monitors out for the Rowell Ranch Chili Cook-Off in mid May.

23.       Pharmaceutical Drop-Box Collection

This item will be removed from Monthly Reports moving forward.

24.       Staff Training

No change since last month.

25.       Donation & Supply Requests

Staff processed 21 Donation & Supply Request Forms for the community totaling $3,693.32 during the month of April.



Administrative Fees
New Res
Pack Sent


January $67,202.26 47 0 0 31 10
February $62,375.95 47 0 1 10 16
March $1536,791.12 25 0 0 13 22
April $55, 158.33 30 0 12 47 15
Total $338,527.66          
2019 $283,369.33 119 0 1 54 48
2018 $1,237,983.77 685 70 181 185 184
2017 $1184,010.66 693 127 172 89 155
2016 $1,130,189.26 710 166 55 128 130
2015 $1,081,778.12 668 231 63 133 81
2014 $1,038,681.55 682 214 72 102 89
2013 $1,032,944.80 569 237 106 98 92
2012 $1,018,905.30 799 198 110 92 78
2011 $980,417.43 579 195 135 150 83
2010 $920,986.76 671 205 96 187 100
2009 $777,740.14 544 277 159 743 215
2008 $608,998.07 446 374 149 136 137