1.         Zero Waste Department
The Department presented Zero Waste 80th Anniversary booths at Fall Festival which included a spinning wheel highlighting proper storage locations at home for fruit and vegetables in order to prevent waste, and a photo booth with a four-foot tall cutout of Little Miss Reduce. Giveaways included fanning fruit notepads, toothbrushes made from recycled yogurt cups, erasers shaped as pencils made from recycled rubber, and Zero Waste Activity books.

CVSan welcomed Madison Aberer as the Zero Waste Program Intern on September 10th who was trained to present the 4Rs Field Trip for third grade students. A quarterly evaluation was completed for the Zero Waste Outreach Specialist. Staff participated in California State University East Bay’s first Internship Faire on September 11th and shared postings of recent internships that were filled at CVSan in the last year. Event dates for 2020 were finalized for publishing in the 2020 Calendar/Annual Report. Staff participated in the 80th Anniversary Committee, Safety Committee, and WOW Committee.   

2.         Zero Waste Committee
The Committee met on September 17th and minutes will be included in the November Board agenda packet. The Committee received a presentation and draft proposal from SC Johnson (a U.S. based family company that manufactures products such as Ziploc bags and household cleaners) highlighting CVSan as a champion of curbside recycling of plastic film. As directed by the Committee, the company will present at an upcoming Regular Board meeting.

3.         Zero Waste

Staff continues to work on Zero Waste Strategic Plan and Zero Waste Communications Plan updates. For the fourth annual Zero Waste Week, events are being finalized, along with venues and details. Four events will be held during the first week in February, as follows: a gleaning event, a documentary film, a zero waste cooking workshop, and a Fixit clinic with a focus on bicycles.


4.         Alameda County Industries (ACI)
Compost Bag Design: Under the new Franchise Agreement, CVSan has the opportunity to have a custom design printed on bags of compost that will be distributed at April and August Collection events. Draft designs for the front and back of the bag were presented at the September 12th Community Advisory Committee, and at the September 17th Zero Waste Committee meeting.  

Monthly Coordination Meeting: ACI and CVSan staff met on September 18th and minutes will be included in the November Board packet.

QC Audit: Staff conducted the Canyonlands Quality Control Audit on September 26th to survey the condition of carts/bins, customer set out, and ACI’s service. During the pre-collection portion of the audit, staff observed two old WMAC carts and 15 carts that were either overflowing or had extra material sitting on top of the cart. During the post-collection portion of the audit, staff observed eight carts with open lids, one cart with a broken lid, three garbage carts that were knocked down, and three old WMAC carts. Four calls were made to the Customer Service Department as a part of the phone review portion of the audit. The average wait time was 1 minute and 57 seconds. Staff is currently writing the report for the Quality Control Audit.

5.         CalRecycle

City/County Payment Program Expenditure Certification and Report: Staff completed and submitted the Expenditure Certification and Report for FY 16/17 by the September 3rd deadline.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     

6.         Legislative Updates

SB 1383: Staff submitted comments and questions to CalRecycle on the proposed SB 1383 draft regulation text in July. Staff did not receive an update in September and now expect an update from CalRecycle in October.

7.         Multi-Family Recycling

Staff completed visiting MFD complexes for lid flip audits to track participation levels and sorting performance. Oops cards are now being sent out to each individual tenant at sites with more than 10% contamination in any stream. A total of 30 audit maintenance letters were mailed in September, and staff, along with ACI, will be visiting those complexes in October. Staff continues to develop the Multi-Family Recognition Program and met recently with ACI to discuss program incentives.


8.         Commercial Recycling

Staff completed the Commercial Programs Fiscal Year 2018/19 Report. Staff created a press release providing information on buy back center closures and alternative CRV redemption sites near Castro Valley.


Donations:  Staff received and stored delivery of internal containers to the storage facility on Center Street. A large quantity was ordered to replenish the containers distributed from the Commercial Blitz. Staff trained the Zero Waste Program Intern on how to process DSRFs.


4R Business, 4R Planet Award Program: Four new applications and three recertification applications were received in September. Staff continued to meet to discuss planning the 4R Star Employee Recognition Brunch scheduled for October 25th.


Commercial Outreach: Staff conducted site visits to provide on-site assistance at two businesses.  Staff provided assistance via phone or email to two businesses. ACI staff conducted three site visits, contacted nine businesses via phone, and contacted five business via email.


9.         School Programs
4Rs Field Trips: Field trips will commence on October 1st and be ongoing through January 2020. Over the course of these four months, all thirty 3rd grade classes in the District will participate in this educational presentation about the 4Rs.


Green Ribbon Schools Program: Staff is meeting with school staff to ensure start-of-year Green Ribbon compliance and fulfilling donation requests for proper sorting signage and replacement organics, recycling, and garbage bins.


Refresher Assemblies: Staff completed twelve more Refresher Assemblies at six different schools in September and has eight more presentations left at five schools scheduled for October. Students continue responding well to the Go for Zero to Reduce Climate Change theme and sing along with the “recycling remix” parody of the song Old Town Road at the end of each assembly.


10.       Street Cans/Recycling Pyramids and Maintenance

The September Street Can Audit was conducted on September 17th and 19th. Staff repaired the lock on two street cans, abated graffiti from two street cans, and replaced the number decals on two street cans. One street can was moved next to a tree in a way that prevented ACI drivers from accessing its door. Staff submitted a Work Request to move the street can to its original position with its door facing the street.


11.      Used Motor Oil Recycling Grant

Staff completed and submitted the UOPP8 Annual Report in August. CVSan did not spend all the funds for the UOPP7 cycle so a check requisition was processed to refund CalRecycle in the amount of $3,718.58.


Filter Exchange Program: To continue planning for the Filter Exchange Program set for October 7, 2019 - November 15, 2019, staff conducted a meeting with ACI to finalize the program protocols. To publicize the program, two social media ads were posted on Facebook and Twitter. Additionally, two ads and a press release ran in the Forum.


12.       Recycles Day


Staff conducted a debrief meeting with ACI staff to discuss the Recycles Day event and any areas for improvement. Staff is currently writing the Recycles Day report.


13.      Advertisements

Five Zero Waste-focused ads ran in the Castro Valley Forum: one ad announced the 4R Star Business Employee Recognition Brunch, one ad was focused on multi-family food scrap recycling, one ad was for the Oil Filter Exchange Program, one ad focused on zero waste actions to reduce climate change that focused on textiles, and one ad was about the bulky goods pick-up.


14.       Pipeline Newsletter

Staff completed the Fall Pipeline Newsletter which was printed by Dakota Press and arrived in early September. Staff is now working on articles for the Winter Pipeline Newsletter which will arrive in late December. MdR Company will be providing copyediting services for those articles in early October.


15.       Website/Social Media

In September, CVSan posted eight Zero Waste-focused posts on Facebook and Twitter. There were six posts calling for residents who were interested in being featured in the 2020 sustainability focused calendar, two posts were about the oil filter exchange program.


16.      E-Blasts
Staff sent out eBlasts on Schools and Multi-Family programs during the month of September.


17.       Reduce
Staff continue to work on ideas and initiatives to address the topic of reduce items from the Zero Waste Strategic Plan and Single-Family Outreach Plan in fiscal year 2019/20.


18.      Reuse
Staff continue to plan Zero Waste Week 2020. Staff is considering two reuse events: A Fix-it Clinic event with bike repair and a film screening. Staff decided to not pursue creating a physical Reuse Guide and instead decided to make relevant information available via cvsan.org.


19.       Event Greening
ACI delivered services for the annual Chamber Fall Festival in early September and the Our Lady of Grace Fall Festival in late September. ACI also provided approximately 17 all-day station monitors for the Chamber Fall Festival for both days of the event. Staff will now work with Alameda County on event greening for the Meet in the Street event in November.


20.       Community Group Outreach (CGO)

A representative from Assemblymember Bill Quirk’s office reached out to staff to coordinate a recycling education event at the Castro Valley Library for October 12th. ACI’s Sustainability Specialist will provide education about services in CVSan and help attendees understand “what goes where.”


21.       Green Hearts Volunteers
Staff met with the Castro Valley High School Green Hearts Committee this month and discussed the CVSan Student Scholarship, Green Ribbon 80% diversion requirement, outdoor stations at Castro Valley High School, and planning and potential improvements for the 2019/20 school year. Staff has drafted the Green Hearts Guide update and will be putting it in the Zero Waste Committee packet for November.


22.       Staff Training

No change since last month.


23.       Donation & Supply Requests

Staff processed 22 Donation & Supply Request Forms for the community totaling $3,213.68 during the month of September.




Administrative Fees
New Res
Pack Sent


January $67,202.26 47 0 0 31 10
February $62,375.95 47 0 1 10 16
March $1536,791.12 25 0 0 13 22
April $55, 158.33 30 0 12 47 15
May $85,264.99 78 13 14 28 18
June $79,523.40 65 8 37 21 14
July $169,296.40 30 40 14 25 17
August $134,429.54 74 5 3 14 13
September $65,589.30 77 0 4 8 9
2019 $872,631.29 473 66 85 197 134
2018 $1,237,983.77 685 70 181 185 184
2017 $1184,010.66 693 127 172 89 155
2016 $1,130,189.26 710 166 55 128 130
2015 $1,081,778.12 668 231 63 133 81
2014 $1,038,681.55 682 214 72 102 89
2013 $1,032,944.80 569 237 106 98 92
2012 $1,018,905.30 799 198 110 92 78
2011 $980,417.43 579 195 135 150 83
2010 $920,986.76 671 205 96 187 100
2009 $777,740.14 544 277 159 743 215
2008 $608,998.07 446 374 149 136 137