Solid Waste Department
(from the March 10, 2016 staff memo to the Board of Directors)

1.         Solid Waste Department
The Department welcomed back the Solid Waste Specialist part time as she transitions to full time and continued to backfill tasks in the absence of a Public Outreach Specialist and WMAC Public Sector Manager.  The Department presented safety training on Fire Extinguishers at the February 3rd staff meeting.  The Solid Waste Program Intern successfully applied, tested, and interviewed for the position of Engineering Technician.  Solid Waste and Engineering Departments are working together to ensure a smooth transition. 


2.         Solid Waste Committee
Minutes from the Solid Waste Committee on January 26th were prepared and planning for next Committee meeting in March was started.


3.         Canyonlands Solid Waste Services

Collection start times moved from 6:00 a.m. to 5:00 a.m. on Crow Canyon Road and Palomares Road on Thursday, February 25th and an outdial phone message was delivered in advance.

4.         Zero Waste

EMC Research prepared the final reports from the focus groups and phone survey for the March Board meeting.  Staff acquired a final proposal from consultant Granicus for a Zero Waste microsite website, and is preparing a consulting agreement.

5.         Less Than Weekly Garbage Collection Pilot
Two test routes have been selected, along with the control route.  An online questionnaire and notification postcard are being drafted for review by Public Relations Committee, and the questionnaire is being built online.  Participants who complete the survey will be eligible to receive a $5 gift card to Pete’s ACE Hardware or Starbucks.  A memorandum of understanding between CVSan and WMAC is being edited for review by Solid Waste Committee.


6.         Legislative Updates
Please see the attached memo for legislative updates from Californians Against Waste, StopWaste, and the California Resource Recovery Association.

7.         WMAC - CVSan Update

Monthly Coordination Meeting:  A meeting was held on February 17th; please see attached meeting minutes. 

Davis Street Transfer Station Tour:  13 residents registered to attend the March 11th tour.


8.         Multi-Family Recycling

Staff processed donations requests for two multi-family properties that started a food scrap recycling program this month.  Staff continues to follow-up with property owners who are interested in starting a food scrap recycling program or need organics service to be compliant with Phase II of the Mandatory Commercial Recycling Ordinance.


9.         Commercial Recycling

Commercial Recycling: Staff has been completing routine business audits lately and is now more than halfway towards the annual goal of visiting 120 businesses.  The commercial recycling program now intends to visit every business at least every 5 years or less to check in on recycling and organics programs.


Cascadia Consulting (StopWaste contractor) continues to visit and work with Castro Valley businesses who have received non-compliance notice letters.  Cascadia is coordinating with CVSan and WMAC on all visits, recommendations, service changes and container/sign donations for those businesses.  Currently, there are a total of 57 businesses affected, most of whom have been assisted or contacted and Cascadia attempted to assist multiple times. 


10.       School Programs
Green Ribbon: Staff assisted three schools (CVHS, Canyon Middle, and CV Adult School to be compliant with the new Green Ribbon program requirement - provide organics containers in all classrooms.

Waste Audits: Staff completed all of the 16 audits anticipated for 2015/2016 this month.  Schools that have completed their audits have received their Waste Audit Reports. Staff is in the process of reordering supplies for 2016/17 audits.

4Rs Field Trips: All 3rd grade classes have been scheduled for their 4R’s Field Trip to CVSan. Staff has completed bus forms for teachers requiring transportation.  Teachers who have already signed up have received confirmation and the Board Room has been reserved for all field trips. All teachers have received their follow up emails and surveys.


11.       Street Cans/Recycling Pyramids and Maintenance

Staff completed the bi-monthly street can audit on March 4th.  All graffiti and stickers were removed by staff within one week following the audit.


12.       Used Motor Oil Recycling Grant

CVSan is preparing for its Spring Filter Exchange program which is slated to begin in May and run through June. Single-family residents who call WMAC at least 24-hours prior to setting out a used oil filter on their service day will receive a coupon in the mail from CVSan for a new filter.

13.       Earth Day: Clean-Up & Recycle
Clean-Up: The volunteer registration webpage went live this month.  Staff is working on finalizing the clean-up site locations, finalizing sponsor details, and drafting school and community publicity items for the event.  Printed event publicity will be printed next month and event ads have been drafted to run in the Forum in March and April.

Recycle:  Staff participated in a conference call with WMAC regarding event components.  Staff provided WMAC with a signage list and notes regarding how the previous Public Sector Representative organized the WMAC portion of the event.


14.       Castro Valley Forum Advertisements

Six (6) CVSan ads ran in the Forum during February: (1) ad promoted CVSan’s LeaRn workshop for April; (1) ad promoting disposal of fluorescent bulbs and paint; (1) ad promoting food scrap recycling; (1) ad promoted Davis Street Transfer Station Tour in March; (1) ad promoted FOG and Dental Amalgam; (1) ad promoted used oil collection centers; (1) ad promoted furniture disposal/reuse; and (1) ad promoted multi-family food scrap recycling.


15.       Pipeline Newsletter

The winter issue draft was delivered to the community.  Staff has also begun work on the Spring edition, which will focus on Solid Waste and the 4Rs (with CVSan’s 4Rs Characters), will reach the community in May. 


16.       Community Advisory Committee (CAC)

The CAC met on February 11th.  The Committee discussed ideas to improve CVSan as well as events to assist CVSan with in 2016.  The Committee received presentations from Associate Engineer (AE) Landon Lochrie and Collections System Maintenance Supervisor (CSMSup) Tyree Jackson.  AE Lochrie presented a construction update on the Annual Repairs Project 14/15, the Flume Rehabilitation Project, and the capacity improvement on Redwood Road.  CSMSup Jackson presented on the Sewer System Management Plan (SSMP), the SSO Annual Report, and the Wet-weather Preparation Plan Project.


17.       Website/Social Media

During the month of February, eight social media posts were made which highlighted a variety of departmental programs and six photos were posted.


18.       Castro Valley TV
Two ads were placed during the month of February.  Staff met with CVTV to discuss further opportunities for CVSan to reach more members of the Castro Valley community via CVTV outlets on the web and on social media.


19.       Reduce
Staff continues to work on educational “Reduce” Castro Valley Forum and Castro Valley High School Olympian advertisements, which will continue to run in the coming months.


20.       Reuse
No change since last month.   

21.       Event Greening
Staff sent out reminders to recurring annual events in Castro Valley who may need to send in event greening and event services donation forms.  


22.       Community Group Outreach

LeaR4n Workshop:  Handouts and promotional items have been determined for the April Bay-Friendly Gardening and Home Composting workshop.  Three people have registered for the event.


23.       Green Hearts Volunteers
No change since last month.


24.       Pharmaceutical Drop-Box Collection

CVSan has received invoices for pick-ups of the collection box at Sutter/Eden Medical Center 92 times since it opened in September 2011. The average weight of collection is 67 pounds.


25.       Staff Training
Department Heads completed an onsite Workers’ Compensation training.

26.       Donation & Supply Requests

 Staff processed 26 Donation & Supply Request Forms for the community totaling $2,776.08 during the month of February.

27.       IT Update

Staff met with the staff IT Group once during February to discuss various topics relating to CVSan’s network environment, software implementation, and creating an IT Strategic Plan. 

Annual Summary Data


Administrative Fees
New Res
Pack Sent


January $48,297.98 61 17 0 13 9
February $62,429.46 *181 9 2 25 21
Total $110,727.44          
2016 $110,727.44 242 26 2 38 30
2015 $1,081,778.12 668 231 63 133 81
2014 $1,038,681.55 682 214 72 102 89
2013 $1,032,944.80 569 237 106 98 92
2012 $1,018,905.30 799 198 110 92 78
2011 $980,417.43 579 195 135 150 83
2010 $920,986.76 671 205 96 187 100
2009 $777,740.14 544 277 159 743 215
2008 $608,998.07 446 374 149 136 137

*46 of 181 were new Canyonlands customers.