Solid Waste Department
(from the March 9, 2018 staff memo to the Board of Directors)


1.         Solid Waste Department
The Department conducted a Sharing and Innovation meeting on February 2nd.  The annual evaluation of the Solid Waste Supervisor, quarterly evaluation of a Solid Waste Specialist, and 90-day evaluation of the Solid Waste Program Intern were conducted.  Staff participated in the 80th Anniversary Committee, Safety Committee Site Assessment, and WOW Committee.  Department members worked on identifying solar options and grants for CVSan restroom hand dryers, design options for the conversion of wastewater offices at Marshall Street, and attended a facility tour of the new commercial printer.


2.         Solid Waste Committee & New Solid Waste Contract Ad Hoc Committee
The Solid Waste Committee will meet on March 13th, and minutes will be included in the May Board agenda packet.

3.         Zero Waste

Zero Waste Week: This year’s events were largely successful with over 160 attendees and participants (twice the number we had in 2017!).  The highlights of the week are as follows:

  • Monday – Home Composting and Edible Gardening Workshop: Ten members of the community attended the workshop, which included some additional members from StopWaste to answers questions. 


  • Tuesday – Community Tree Fruit Gleaning:  In just under two hours, 12 volunteers, from many different age groups, with Jordan and Cole guiding them in two teams, helped to glean 823 pounds of oranges, grapefruit, and lemons from nine generous Castro Valley residents’ properties for the Faith Lutheran Church Food Pantry!


  • Thursday – Recycled Art and Toys STEAM Event: From 3:30 to 5:00 p.m. at the Castro Valley Library, more than 100 people came and experienced hands-on Science, Technology, Engineering, Arts, and Math (STEAM) learning while upcycling materials and making fun toys and art!


  • Friday – The Personal Care Workshop was held from 6:30 to 8:30 p.m., at CVSan Offices at 21040 Marshall Street.  Seventeen people learned how to make lip balm, tooth powder, cleaning spray, and roll-on deodorant using natural ingredients.  Kathryn Kellogg of “Going Zero Waste” lead the workshop.


  • Saturday – The Fixit Clinic and Swap O-Rama-Rama saw more than 25 participants and 11 volunteer coaches at the Castro Valley Library.  There was a fix rate of over 66 percent, and approximately 102 lbs. of household items, toys, and electronics were fixed and saved from being discarded.


Animation: CVSan’s high school student Animation Intern returned in early February to complete work on laying the voiceovers and integrating music and sounds to CVSan’s Zero Waste Characters video.

4.         New Municipal Solid Waste Agreement
Following staff’s recommendation at the February 6th regular meeting, staff and consultant HF&H began preparations for separate negotiations with both Alameda County Industries and Waste Management of Alameda County, Inc. starting in March. 


5.         Waste Management of Alameda County (WMAC)

Monthly Coordination Meeting:  A meeting was held on February 22nd; please see attached meeting minutes.  Staff watched a livestream of the Waste Management Sustainability Forum on February 1st

Davis Street Transfer Station Tour: The next tour is scheduled for Friday, March 9th.  Registration opened in January and as of the end of February 11 participants had signed up.  One ad was published in the Castro Valley Forum in February promoting the event.  Staff has been working with the Waste Management C&D Diversion Manager and Recycling Coordinator to coordinate all aspects of the tour and has also been connecting with participants to answer questions and provide updates.


Cart Audits: Staff completed audits on single-family carts on February 23rd.  The audit identified old Waste Management carts to be pulled from the field as well as CVSan carts that need to be replaced due to damage before the warranty with Rehrig Pacific Company expires in 2019.  Staff observed 3,826 old or cracked carts from the five service days, Monday through Friday. Of the total observed carts, 3,662 are cracked CVSan carts in need of replacement, or 8.3% of the approximate 46,000 residential carts currently in service.  Of the affected carts, 44% are brown garbage carts, 51.5% are blue recycling carts, and 4.5% are green organics carts.

Contract & Rate Amendment: Staff met with WMAC and HF&H Consultants to kick-off preparations for Contract Amendment 11 and Rate Amendment 12; draft documents will be presented at the March Board meeting.


6.         Multi-Family Recycling

Staff mailed one set of program audit and maintenance letters this month to a total of eight complexes.  Waste Management’s Recycling Coordinator (WMAC RC) continues this cycle of outreach that will include visits to over 80 multi-family properties in Fiscal Year (FY) 2017/18.  A few donation requests were processed for multi-family properties as well.


7.         Commercial Recycling

Commercial Audits: Staff met with thirteen commercial businesses and conducted audits of the garbage to determine the additional recycling and organics capacity needed to keep these materials out of the garbage.  Staff provided businesses with Donation Supply & Request Forms in case there are container needs to collect and divert recyclable and organic material.  Three forms were filled out with a request for organics container at a location without organics service.  Organics service was added, and recycling was increased at one business.  Several emails were sent to businesses proposing service level changes, namely around decreasing garbage, and increasing recycling and organics.  Several audits are planned for March.  The SWPI has been trained on conducting audits and will begin auditing businesses next month.

SB 1383: SB 1383 Short Lived Climate Pollutants (SLCP): Organic Waste Methane Emissions Reductions is a California State Law focusing on reducing the amount of organic material going to landfill by 50% of 2014 levels by 2020 and 75% of 2014 levels by 2025.  This bill does not just impact commercial recycling, but multi-family and single-family as well.  The second draft of the text is expected to be released in March.  Staff will continue to be involved in the process and update the Board on SB 1383’s progress.

4R Star Program: One business expressed interest in becoming a 4R Star, and the application was provided to the business to submit to CVSan.  Staff has not received the application from the business yet.  There are currently 90 4R Star businesses, and it’s anticipated that this number will increase by the end of the 2018 calendar year.


8.         School Programs
4Rs Field Trips: Field trips continued throughout the month of February.  To date, a total of 18 classes have attended the field trip and 10 more are scheduled to attend by the end of April.


Green Ribbon: Staff continues to meet with and answer questions from various schools regarding Green Ribbon Applications and school programs for the 2017/18 school year.  Staff also sent out reminders about the application deadline in March and key application items to complete soon.  The Green Ribbon Application deadline is approaching with March 23rd at 2:00 p.m. being the final day and time schools can submit.  No late applications will be accepted.

Waste Audits: Waste audits continued throughout the month of February.  To date, 10 schools have conducted a waste audit and six more are scheduled to conduct their audit by the end of March.


9.         Street Cans/Recycling Pyramids and Maintenance

No update since last month. The next Street Can Audit is scheduled to begin March 15.

10.      Used Motor Oil Recycling Grant

Staff attended a working group meeting at StopWaste on February 7th to discuss a regional media campaign on used oil recycling.  The media campaign this year will partner with Riders Recycle, a motorcycle group.  The oversight of the campaign will be done by Gigantic Idea.  In addition to multiple types of ads – billboards, print, radio, Pandora, television, DMV commercials, and other digital media – outreach will be conducted at several automobile events throughout Alameda County.  Most, if not all, jurisdictions in Alameda County pledge to contribute to the campaign, with the average allocation being about 20 percent of the overall Used Oil budget.  CVSan contributed 24.5 percent of its budget ($10,000) to the campaign.


11.       Earth Day: Clean-Up & Recycle

Clean-Up: Ten school sites have signed up for the event.  Partners for community sites include: Castro Valley Arts Foundation, East Bay Regional Parks District, Hayward Area Recreation and Park District, Nate Miley’s Office, and Alameda County Clean Water Program.  Other sponsors include Alameda County Public Works Department, Pete’s ACE Hardware, WMAC, and Karin Johnson Specialty Cakes.  Five community sites will be offered, including Castro Valley Arts Center, Castro Valley Creek, Cull Canyon Regional Park, Downtown Castro Valley, Lake Chabot, and Rowell Ranch Rodeo Park.


Staff is now publicizing the Earth Day Clean-Up event through schools and community sites.  With our new 4-foot by 4-foot banners being distributed, schools and public sites are advertising at the site and are also sending out electronic flyers and information to boost registration.  Registration for the six community sites is now live at and students’ families can register at their participating school sites.


Recycle: Staff finalized the event map and submitted it to be added to the CVSan website.  Staff met with WMAC to discuss event components and planning progress.  Staff received majority of the Certificates of Insurance from WMAC, with the remainder expected to be received soon.


12.       Castro Valley Forum Advertisements

Five Solid Waste-focused ads ran in the Forum during February: one ad promoting food scrap recycling, one ad promoting the Davis Street Transfer Station tour, one ad promoting used oil collection, one ad promoting dealing with furniture during life changes, and one ad promoting CVSan’s Earth Day and Recycles Day events.


13.       Pipeline Newsletter

During the month of February, the 2018 Winter Pipeline was mailed to residents.  CVSan staff finished writing their articles for the 2018 Spring Pipeline and they are currently being reviewed by the copy editors.  On February 13th, staff toured the Impact Printing facility in Hayward where some of CVSan’s printing projects will be produced over the next two years.


14.       Website/Social Media

During the month of February, 15 social media posts with pictures were made to highlight a variety of departmental programs.  The Earth Day main page, Earth Day registration, and Lear4n webpages were also updated.


15.      Castro Valley TV
On February 5th, staff met with the Castro Valley News Group and discussed new advertising options.  Staff are currently discussing the possibility of creating ads for their newly launched podcast.


16.       Reduce
Please see Item No. 3, Zero Waste.


17.      Reuse
The Fixit Clinic was held on February 10th at the Castro Valley Library.  More than 25 people attended the event, 11 coaches helped participants with their broken items, and about 102 lbs. was diverted from disposal through fixing.  Three CVSan staff worked the event, registering participants, noting down the item(s) brought in, how much it weighed, and whether the item was fixed; staff also took lots of pictures.  The Castro Valley Forum attended and highlighted the event in the February 14th paper.  Participants enjoyed the event and asked when the next one would be.  The next Fixit Clinic will be held on June 23rd (moved from June 16th) at the Castro Valley Library.


18.       Event Greening
Staff worked on the donation of clearstreams and bags for the annual Crossover Basketball

Tournament in mid-February and is working with a couple organizations on their upcoming events and potential donations from CVSan.


19.       Community Group Outreach
Staff gave a presentation for the Kiwanis Club on February 20th.  There were 12 people in attendance, most of whom were CVSan residents.  Staff talked about reduce, reuse, recycling programs, organics programs, waste-reduction, how to properly sort, and volunteering at a CVSan Earth Day event.  There were many questions about confusing items and how they should be sorted.  Several attendees took home food scrap recycling pails and were enthusiastic about composting.


20.       Green Hearts Volunteers
No updates for the month of February.


21.       Pharmaceutical Drop-Box Collection

Sutter/Eden Hospital is still waiting for legal department approval and is working with the “Med-Project” team on the MOU to install the new pharmaceutical collection bins and start collection services paid for by the Alameda County Pharmaceutical Take-Back Ordinance.  CVSan and Sutter had a final agreement extension with Sutter/Eden that covered disposal costs from the old collection bin from October 2016 through March 2017; a disposal container is currently available at Clayworth Pharmacy on Lake Chabot Road.


22.       Staff Training
Solid Waste Specialist Nusse attended the Household Hazardous Waste Information Exchange on February 8th hosted by City of Hayward.


23.       Donation & Supply Requests

Staff processed 33 Donation & Supply Request Forms for the community totaling $2,080.52 during the month of February.

24.       IT Update

This item will be removed from Solid Waste Department reports moving forward.




Administrative Fees
New Res
Pack Sent


January $59,652.70 29 7 4 25 16
February $57,108.34 46 0 8 7 11
2018 $116,761.04 75 7 12 32 27
2017 $1184,010.66 693 127 172 89 155
2016 $1,130,189.26 710 166 55 128 130
2015 $1,081,778.12 668 231 63 133 81
2014 $1,038,681.55 682 214 72 102 89
2013 $1,032,944.80 569 237 106 98 92
2012 $1,018,905.30 799 198 110 92 78
2011 $980,417.43 579 195 135 150 83
2010 $920,986.76 671 205 96 187 100
2009 $777,740.14 544 277 159 743 215
2008 $608,998.07 446 374 149 136 137