Solid Waste Department
(from the September 10, 2018 staff memo to the Board of Directors)

1.         Solid Waste Department
The Department provided orientation and training to the Administrative Technician and a 60-day evaluation was completed for the Zero Waste Outreach Specialist.  A Sharing and Innovation meeting was conducted on August 17th, and the Department and Public Outreach Specialist debriefed sessions from the California Resource Recovery Association conference, determined Reduce-themed messaging and social media budgets for upcoming advertisements, presented summaries on legislative topics, and reviewed the Zero Waste Communications Plan.  Staff participated in the 80th Anniversary Committee, IT Committee, Safety Committee, and WOW Committee.  Contributing towards the CSRMA Safety Award application, the Department completed Job Hazard Evaluations and authored Standard Operating Procedures for Earth Day Clean-Up, Quality Control Audits, Recycles Day, and Street Can Audits.


2.         Solid Waste Committee
Minutes from the July 11th Solid Waste Committee meeting are included in the September Board agenda packet.  Solid Waste Committee is scheduled to meet on September 12th.

3.         Zero Waste

On August 17th, the Department reviewed the Zero Waste Strategic Plan, evaluated completion status of existing initiatives, and brainstormed ideas for future initiatives moving forward.

4.         CalRecycle Electronic Annual Report (EAR)
Staff completed the annual report on behalf of Unincorporated Alameda County (UAC) in coordination with Oro Loma Sanitary District and County of Alameda and the EAR was submitted in early August.


5.         Alameda County Industries (ACI)
A meeting with ACI was held on August 20th to discuss customer contact information, FAQs, website, ACI’s participation in the 2018 Fall Festival event, and hard-to-service residential customers.  Staff met with representatives from City of San Leandro to discuss their agreement with ACI.

6.         Waste Management of Alameda County (WMAC)

Monthly Coordination Meeting:  A meeting was held on August 16th; please see attached meeting minutes. 

Commercial Quality Control Audit: The commercial Quality Control Audit was conducted on Tuesday, August 28th at 5:00 a.m.  Various types of businesses were visited during the audit, including food establishments, churches, and medical care centers. Staff also visited multi-family dwellings.  No issues were observed.  Staff conducted a phone audit throughout the day and had wait times of 87 seconds, 10 seconds, and 10 seconds for the three calls made to WMAC customer service representatives.

Delinquent Accounts: Following the continued August 7th Administrative Hearing for Special Assessment for Delinquent Solid Waste service charges, the final list was submitted to Alameda County for the 2018/19 tax roll.


7.         Multi-Family Recycling

As scheduled, no program audit or maintenance letters were mailed this month.  A few donation requests were processed for multi-family properties in August.


8.         Commercial Recycling

Commercial Audits: No update since last month. Audits will resume in September.

4R Star Program: No applications were received in August. Staff is currently processing 5 recertification applications and 7 first-time certification applications that were received previously.

4R Star Employee Recognition Brunch: The 5th annual CVSan 4R Star Employee Recognition Brunch has been scheduled for Friday, October 26th from 10:45 a.m. – 12:00 p.m.  The Chamber of Commerce will be a key sponsor for the event.


9.         School Programs
Staff sent out emails to all school contacts to start the 2018/19 school year with updates on the Green Ribbon Application, the Student Scholarship Application, the Refresher Assembly Presentation, 4Rs Field Trips and more.  Staff is now scheduling Refresher assemblies and presentations for September and October and the online registration system for 4Rs Field Trips is open as well. 


10.       Street Cans/Recycling Pyramids and Maintenance

The next Street Can Audit will take place in September. Staff is currently coordinating a street can cleaning with the company Ultra Wash, who will wash all CVSan street cans in September.


11.      Measure D
Staff made a municipal presentation to the StopWaste Recycling Board on August 9th on CVSan’s School’s Programs.  CVSan’s Zero Waste Animation was featured.

12.      City/County Payment Program
Staff completed the expenditures report for the City/County Payment Program FY 2015/16 and submitted it to CalRecycle. The signed Expenditure Certification is on file.


13.      Used Motor Oil Recycling Grant

Staff completed the UOPP7 Grant Report and submitted it to CalRecycle on August 15th.  Due to concerns with FY 18/19 event scheduling, staff decided not to hold a Fall Filter Exchange Program in 2018. The Spring Filter Exchange Program will run from February 18, 2019 - March 29, 2019.


14.       CVSan Recycles Day

CVSan Recycles Day was held on August 4th.  Over 1,429 Alameda County residents participated in the event.  A total of 5,760 bags of compost and 330 food scrap recycling pails were distributed to CVSan residents.  Overall, staff and residents thought that the event ran smoothly.  One common piece of feedback from staff and residents was that the traffic congestion on Heyer Avenue and Cull Canyon Road during the event must be addressed. Staff is currently discussing options to mitigate the traffic issue.


15.      Fall Festival
The 2018 Fall Festival booth will have a “Reduce” theme, with an emphasis on food waste reduction.  The Community Advisory Committee reviewed and approved of CVSan’s design for this year’s spin wheel and promotional items.


16.      Advertisements

Three Solid Waste-focused ads ran in the Castro Valley Forum during August: one ad promoting Recycles Day, one ad focused on packing Zero Waste lunches, and one Green Hearts ad.


17.       Pipeline Newsletter

During August the Summer 2018 Pipeline was mailed to the public. Articles for the Fall 2018 Pipeline are currently being reviewed by the copyeditors.


18.       Website/Social Media

During August four social media posts with pictures were made to highlight a variety of departmental programs. 


In preparation for CVSan’s website content to eventually be migrated to the new website, CVSan is conducting a website audit to ensure that all current webpages are still needed. Because of this ongoing audit, the Container Reuse, Ready Set Recycle Contest, Polystyrene Ban, 4Rs Reduce, 4Rs Reuse, 4Rs Recycle, 4Rs Rot, and 4R Star Employee Appreciation Event pages were unpublished. Additionally, a Zero Waste Week page was created.


During August the Schools Food Scrap Recycling, Compost, Diversion, Green Ribbon, Scholarship, Schools, School Waste Audit, Business and Commercial Organics and Recycling, Bring Your Own Bag, Repair Workshop, Earth Day, Reuse, Reduce, Food Recovery, Bay-Friendly Landscaping, Finding Bay-Friendly Plants, 4R Star Business, Bulky Goods Pick-Up, Rates, Household Hazardous Waste, Holiday Trees, and Rot pages were updated.


19.      E-Blasts
Staff created and emailed out an e-newsletter for upcoming CVSan Education and Opportunities to our list of subscribers.

20.       Reduce
Starting with Refreshers, staff is rolling out the 2018/19 theme: “Reduce Your Use” with a sub-theme of “Do Away with Throw-Away” and will have the new messaging coming out in advertisements and other avenues soon.


21.      Reuse
The next Fixit Clinic will be held on February 9, 2019, at the Castro Valley Library.  Staff has coordinated with Swap-O-Rama-Rama organizers and determined that a combined Fixit Clinic and clothing swap event will be possible.  Staff is currently creating publicity materials and will continue to coordinate with Fixit Clinic coaches and organizers to prepare for the event.


22.       Event Greening
Staff continues to ensure that event greening and service requests for the season’s rodeo events at Rowell Ranch Rodeo Park go smoothly and any missed pickups are resolved promptly.  The annual Greek Festival event, a Main Street Properties event at the old Daughtrey’s building, and the Moose Lodge Chili Cook-Off event all received donations in August.  Staff will continue to work with the Chamber on event greening for the Fall Festival in September.

23.       Community Group Outreach
One Refresher presentation was given in August to Creekside Middle School Leadership.


24.       Green Hearts Volunteers
The Castro Valley High School Green Hearts Committee had a meeting on August 22nd and discussed the following topics: the upcoming school year current recycling/organics conditions and plans for improvement, the Green Student program, new outdoor stations, Fall Festival Station Monitors, and regular Committee meeting day and time.


25.       Pharmaceutical Drop-Box Collection

The pharmaceutical disposal container is no longer available at Clayworth Pharmacy on Lake Chabot Road.  In addition, Sutter/Eden Hospital is still waiting for legal department approval and is working with the “Med-Project” team on the MOU to install the new pharmaceutical collection bins and start collection services paid for by the Alameda County Pharmaceutical Take-Back Ordinance.   CVSan and Sutter had a final agreement extension with Sutter/Eden that covered disposal costs from the former collection bin from October 2016 through March 2017.  At this time, CVSan’s Recycles Day event and the Household Hazardous Waste facilities are two options at no additional cost for drop-off.


26.       Staff Training
The Solid Waste Specialist attended the CalRecycle Education and the Environment Initiative Professional Development on August 1st in San Francisco.


27.       Donation & Supply Requests

Staff processed 22 Donation & Supply Request Forms for the community totaling $3,962.89 during the month of August.






Administrative Fees
New Res
Pack Sent


January $59,652.70 29 7 4 25 16
February $57,108.34 46 0 8 7 11
March $193,383.56 50 9 11 10 11
April $62,070.77 49 11 8 26 22
May $65,478.50 85 1 73 31 17
June $186,828.04 58 5 9 11 16
July $61,685.93 80 0 5 19 18
August $58,945.85 68 4 9 15 16
2018 $745,153.69 465 37 127 144 127
2017 $1184,010.66 693 127 172 89 155
2016 $1,130,189.26 710 166 55 128 130
2015 $1,081,778.12 668 231 63 133 81
2014 $1,038,681.55 682 214 72 102 89
2013 $1,032,944.80 569 237 106 98 92
2012 $1,018,905.30 799 198 110 92 78
2011 $980,417.43 579 195 135 150 83
2010 $920,986.76 671 205 96 187 100
2009 $777,740.14 544 277 159 743 215
2008 $608,998.07 446 374 149 136 137