Solid Waste Department
(from the April 10, 2018 staff memo to the Board of Directors)



1.       Solid Waste Department
During the month of April, the Department was fully engaged in preparations for Earth Day: Clean-Up and Recycle and the New Municipal Solid Waste Agreement process.  Department members planned and presented the Habit of the Month, “Deliver Results”, attended the Private Sewer Lateral Program town hall, met with Alameda County Building Inspection Department staff to coordinate messaging to developers, recognized Administrative staff for Administrative Professionals’ Day, and participated in Bring Your Son or Daughter to Work Day.  Staff participated in the 80th Anniversary Committee, IT Committee, Safety Committee site assessment, and WOW Committee.


2.       Solid Waste Committee & New Solid Waste Contract Ad Hoc Committee
New Solid Waste Contract Ad Hoc Committee met on April 27th; minutes will be included in the June Board agenda packet.

3.       Zero Waste

In order to communicate with the public about the CVSan community’s progress towards Zero Waste, staff began developing statistics for an infographic.  Planning is underway for Zero Waste initiatives for FY 2018/19. 

4.       New Municipal Solid Waste Agreement
Two additional negotiations sessions with both Alameda County Industries and Waste Management of Alameda County, Inc. were conducted in April, and staff prepared a recommendation and presentation to the New Solid Waste Contract Ad Hoc Committee on April 27th and a presentation to the Board for the May 1st regular meeting.

5.       China’s Quality Standards
In response to China’s Ministry of Environmental Protection quality standard of 0.5% contamination for imported recyclables effective March 1st, staff participated in an Alameda County National Sword Task Force on April 26th.  The purpose of the task force is to create a unified front and agree to consistent talking points regarding current recycling market challenges created by China’s new import policy.  The group discussed the structure of the task force, messaging, and received a report from CalRecycle’s Local Enforcement Agency.


6.       Waste Management of Alameda County (WMAC)

Monthly Coordination Meeting:  Due to new contract negotiations, no monthly meeting was held in April. 

Contract & Rate Amendment: A final Contract Amendment 11 and Rate Amendment 12 were presented and approved at the April Board meeting.



7.       Multi-Family Recycling

No program audit or maintenance letters were mailed this month.  Waste Management’s Recycling Coordinator will complete this cycle of outreach that will include visits to over 80 multi-family properties in FY 2017/18 by the end of June.  A few donation requests were processed for multi-family properties as well.


8.       Commercial Recycling

Commercial Audits: Seventy-seven (77) business audits have been completed so far in FY 2017/18; 43 audits remain for FY 2017/18.  Staff met with 20 commercial businesses and conducted audits of the garbage to determine the additional recycling and organics capacity needed to keep these materials out of the garbage.  Staff provided businesses with Donation Supply & Request Forms for their container needs to collect and divert recyclable and organic material; five forms were completed.  Several emails were sent to businesses proposing service level changes, namely around decreasing garbage, and increasing recycling and organics.  Approximately 10 audits are planned for the SWS and 15 audits for the SWPI to complete in May.

SB 1383: Short Lived Climate Pollutants (SLCP): The second draft of the text was slated to be released in March, but is now expected to be released in early May.  Staff will continue to be involved in the process and update the Board on SB 1383’s progress.

4R Star Program: No updates for the month of April.


9.       School Programs
CVUSD: Four Castro Valley Unified School District Board of Education members and Superintendent Ahmadi will be attending the Annual Custodian Recognition Lunch on June 15th at 11:30 a.m. at Canyon Middle School.


4Rs Field Trips: Field trips concluded on April 17th.  A total of 30 classes from 16 schools attended the field trip.  Staff will now begin the process of taking inventory of field trip supplies to prepare them for the next school year.  A final 4Rs Field Trip Report will be completed in May.


Food Scrap Recycling Audits: Staff completed processing donation requests for schools that need more indoor containers and signs.  Donations amounted to approximately $1,500 in value and were delivered to schools in April.


Green Ribbon: Staff is almost finished processing the 16 Green Ribbon applications and verifying that all activities have been completed.  All Green Ribbon awardees will be announced at the June 5th Board meeting.


Scholarship: CVSan has processed two submissions for the Student Environmental Leader in Waste Reduction scholarship and recommended to the BLRP Committee that they both receive awards; (the) recipient(s) will be announced at the June 5th Board meeting.


Waste Audits: Staff has sent each school their results from the audit.  A final Waste Audit Program Report will be completed in May.


10.     Street Cans/Recycling Pyramids and Maintenance

No update since last month.  The next street can audit is scheduled for May.

11.     Used Motor Oil Recycling Grant

Planning for the Spring Filter Exchange Program (FEP) is underway.  Residents who set a filter curbside from May 7th through June 15th are eligible for a coupon to O’Reilly Auto Parts for a replacement filter; coupons expire on June 30th.  Staff posted English and Spanish flyers at five CVSan businesses to encourage participation in the program.  Staff expects about 120 residents will participate in this cycle of the FEP.  Staff provided 850 filter wrenches to Oro Loma Sanitary District (600) and Unincorporated Alameda County (250) to distribute to their communities.  CVSan is also participating in a regional campaign on used oil filter recycling; as part of CVSan’s contribution, an advertisement will run at the CineBux Chabot Theater from May 7th until June 17th.


12.     Bay-Friendly Landscape
Updated signage for the bay-friendly landscaping at the Marshall St. office was prepared in April; however, due to complications with the printing vendor, signs will not be installed until May.


13.     Earth Day: Clean-Up & Recycle

Clean-Up: More than 700 volunteers participated at 17 school and community sites in Castro Valley as a part of CVSan’s Earth Day Clean-Up.  Approximately 50 cubic yards of plant debris and 5 cubic yards of litter were cleared, and 147 cubic yards of mulch and 60 cubic yards of compost were applied. 


Recycle: Roughly 1,321 residents participated in the April Recycles Day event.  Seventy-five (75) gallons of used oil, 172 tires, and 28,448 lbs. of E-Waste were collected.  Staff has not yet received how many boxes (or lbs.) of shredding was collected.  Five hundred and thirty-one (531) Construction and Demolition Vouchers, and 3,900 bags of compost were distributed at the event.  Waste Management ordered an incorrect amount of compost (24 pallets short, or 1,440 bags), which resulted in the compost running out at 11:30 a.m., two and a half hours before the event ended.  More than 100 participants in the “Compost Only” line had to be turned away.  Due to this, staff is determining how to best distribute additional compost to CVSan residents and businesses.


14.     Castro Valley Forum Advertisements

Four Solid Waste-focused ads ran in the Forum during April: one ad promoting multi-family food scrap recycling, two ads promoting Earth Day and Recycles Day, and one ad promoting the used oil Filter Exchange Program.


15.     Pipeline Newsletter

During the month of April, the Spring 2018 Pipeline was finalized and will be delivered to residents in May.  Staff have begun writing articles for the Summer 2018 Pipeline.


16.     Website/Social Media

During the month of April, seven social media posts with pictures were made to highlight a variety of departmental programs.  The Recycles Day, Earth Day, used oil Filter Exchange Program, Extra Service Tags and Garbage Bags, and Rates webpages were updated.


17.     E-Blasts
During the month of April, Solid Waste staff were trained to use MailChimp email marketing software.  On April 30th, the first e-blast was sent using the software.  This events newsletter received an open rate of 37% and a click-through rate of 8.7%.  The industry average for government agencies is an open rate of 23.5% and a click-through rate of 3.5%.  Going forward, all CVSan e-blasts will be created and distributed through MailChimp.

18.     Castro Valley TV
During the month of April, the Public Relations Committee reviewed a proposal to run podcast audio advertisements with Castro Valley Newsgroup.  The Committee decided to not move forward with this method of advertisement.  The Committee recommended that staff research more into ads using Pandora, YouTube, Facebook, and Google AdWords.


19.     Reduce
Nothing to report this month.


20.     Reuse
The next Fixit Clinic is scheduled for Saturday, June 23rd at the Castro Valley Library.  Staff is beginning to plan the event components, including advertisements, working with Peter Mui, and updating the CVSan website.


21.     Event Greening
Staff is working with a couple organizations on their upcoming events and potential donations from CVSan.  One notable project is the season’s rodeo events at Rowell Ranch Rodeo Park.  CVSan and HARD will be working on greening for events from mid-May through early September.  The season of rodeo events is now combined into one donation and submitted to Waste Management all at once to maximize efficiency and reduce potential errors.


22.     Community Group Outreach
No change since last month.


23.     Green Hearts Volunteers
The Castro Valley High School Green Hearts Committee met on April 10th and discussed classroom programs and status on improvements (including a bin donation to the remaining fill holes in classrooms where there isn’t a blue or green bin), CVSan’s Earth Day Clean-up, and ideas for the summer or future.  The next meeting will be held in May.


24.     Pharmaceutical Drop-Box Collection

Sutter/Eden Hospital is still waiting for legal department approval and is working with the “Med-Project” team on the MOU to install the new pharmaceutical collection bins and start collection services paid for by the Alameda County Pharmaceutical Take-Back Ordinance.   CVSan and Sutter had a final agreement extension with Sutter/Eden that covered disposal costs from the former collection bin from October 2016 through March 2017; a disposal container is currently available at Clayworth Pharmacy on Lake Chabot Road.


25.     Staff Training
Solid Waste Specialist Figueiredo received Substitute Teacher Certification from SubSkills Training, which will help to support 4Rs Field Trips and Refresher Presentations made at the start of every school year.


26.     Donation & Supply Requests

Staff processed 36 Donation & Supply Request Forms for the community totaling $7,411.41 during the month of April.




Administrative Fees
New Res
Pack Sent


January $59,652.70 29 7 4 25 16
February $57,108.34 46 0 8 7 11
March $193,383.56 50 9 11 10 11
April $62,070.77 49 11 8 26 22
2018 $372,215.37 128 18 23 42 38
2017 $1184,010.66 693 127 172 89 155
2016 $1,130,189.26 710 166 55 128 130
2015 $1,081,778.12 668 231 63 133 81
2014 $1,038,681.55 682 214 72 102 89
2013 $1,032,944.80 569 237 106 98 92
2012 $1,018,905.30 799 198 110 92 78
2011 $980,417.43 579 195 135 150 83
2010 $920,986.76 671 205 96 187 100
2009 $777,740.14 544 277 159 743 215
2008 $608,998.07 446 374 149 136 137