Solid Waste Department
(from the December 8, 2017 staff memo to the Board of Directors)


1.         Solid Waste Department
The Department conducted a Sharing and Innovation meeting on November 1st, and screened “Wasted! The Story of Food Waste” in preparation for the February 2018 Zero Waste Week screening for the public.  The Department welcomed the Solid Waste Program Intern on November 8th, and provided orientation and training during the month.  Staff participated in WOW Committee, Safety Committee, Community Advisory Committee, and the newly-formed 80th Anniversary Committee.  File Purge Month concluded in November, and the Department finalized a reorganization of Center Street storage and coordinated a 20 cu yd debris box and a 6 cu yd construction and demolition debris box for the District.


2.         Solid Waste Committee & New Solid Waste Contract Ad Hoc Committee
Solid Waste Committee was held on November 30th, and minutes will be included in the January Board packet.

3.         Zero Waste

Zero Waste Week: Staff has started advertising for the 2018 CVSan Zero Waste Week series of events.  The following is the full week’s schedule:

·         Monday, February 5th from 10:00 – 11:00 a.m. at CVSan: Composting and growing edible fruit and vegetables at home workshop,

·         Tuesday, February 6th from 3:30 – 5:00 p.m. at the Castro Valley Library: STEAM recycled and repurposed items workshop,

·         Thursday, February 8th from 4:00 – 6:00 p.m.: Tree fruit gleaning around Castro Valley,

·         Friday, February 9th from 6:30 – 8:30 a.m.: D.I.Y. personal care zero waste workshop with Zero Waste Lifestyle Expert Kathryn Kellogg, and  

·         Saturday, February 10th from 1:00 – 4:00 p.m.: Fixit Clinic at the Castro Valley Library.

Registration and more details are now posted at

4.         New Municipal Solid Waste Contract
Addendum 2 was prepared for issuance on December 1st for CVSan’s Request for Proposals (RFP) for its 2019-2029 Collection & Processing Agreement here:  Proposals are due December 8th.    

Four members of the Community Advisory Committee (CAC) are receiving complimentary cart washings in order to provide feedback to CVSan on their experience and opinion of the service.  Two members provided feedback at the November CAC meeting, and two more will provide feedback at the January CAC meeting.


5.         Waste Management of Alameda County (WMAC)

Monthly Coordination Meeting:  A meeting was held on November 16th; please see attached meeting minutes.

Organics Processing: At the November 7th Board meeting, the Board approved sending 100% of CVSan’s compostables to Redwood Landfill & Recycling Facility in Novato, CA for acceptance, processing, and composting.  CVSan mailed a letter on November 22nd in response to WMAC’s letters dated October 13, 2017 and November 7, 2017.


Cart Audits: Staff completed Tuesday single-family cart audits in November; Thursday audits were completed in August and Monday audits in October. Survey of carts on Wednesday routes are scheduled for December, and through February staff plans to survey all single-family homes in CVSan in order to replace all damaged carts before the warranty with Rehrig Pacific Company expires in 2019.  So far, staff has found hundreds that need replacing and expects to find hundreds, if not over 1,000, more.


6.         Multi-Family Recycling

Staff mailed one set of maintenance letters this month to a total of nine complexes.  Waste Management’s Recycling Coordinator continues this cycle of outreach that will include visits to over 80 multi-family properties in Fiscal Year (FY) 2017/18.  Several donation requests were processed for multi-family properties and two complexes started food scrap recycling programs.  Out of a total of 164 multi-family complexes, fewer than 20 remain that do not have food scrap recycling programs.


7.         Commercial Recycling

Staff met with 11 commercial businesses and conducted audits of the garbage to determine the additional recycling and organics capacity needed to keep these materials out of the garbage. Staff provided businesses with Donation Supply and Request Forms in case there are container needs to collect and divert recyclable and organic material; four were filled out and three are currently being processed.

4R Star Program: No updates this month.


8.         School Programs
4Rs Field Trips: Staff has received 24 online registrations for the 3rd Grade 4Rs Field Trips during January through March during the 2017/18 school year.


Green Ribbon: Staff continues to meet with and answer questions from various schools regarding Green Ribbon Applications and school programs for the 2017/18 School Year. 

Waste Audits: Staff is scheduling school Waste Audits, that will occur during December through February.


9.         Street Cans/Recycling Pyramids and Maintenance

The Street Cans were inspected on November 17th, 22nd, and 28th. Staff observed excessive damage on three street cans. Two of these were removed from the field and one was replaced with a new, undamaged street can. The next Street Can Audit is scheduled for January 2018.

10.       Used Motor Oil Recycling Grant

The Fall 2017 Filter Exchange Program (FEP) ended on November 10th, and the coupons expired on November 27th.  There were 108 participants in the program this cycle; three fewer than the Spring 2017 FEP and 16 more participants than the Fall 2016 FEP.  The dates for the next two FEPs are as follows: Spring 2018 will be from May 7th to June 15th and Fall 2018 will be from October 1st to November 9th.  Staff is currently determining how to expand the program to other communities and to recycle more used oil filters at Certified Collection Centers.


11.       Earth Day: Clean-Up & Recycle

Clean-Up: Last month, CVSan’s Community Advisory Committee (CAC) voted on charity organizations to be included in the 2018 event, and Alameda County Community Food Bank and Kiwanis were selected.  Both charities were contacted, and Kiwanis responded that they’re excited to be a part of the event, staff is awaiting a response from Alameda County Community Food Bank, and there will be a run-off vote at the CAC meeting in January for the third charity.  Staff completed work on a new look, feel, and logo for Earth Day and drafted up site registration forms and posters.


Recycle: Castro Valley Unified School District confirmed with staff that the facility use permit for Canyon Middle School was approved for CVSan to use for Recycles Day on April 28, 2018.


12.       Castro Valley Forum Advertisements

Four Solid Waste-focused ads ran in the Forum during November: one ad promoting cart replacements, one ad promoting cooking oil recycling, one ad promoting Zero Waste holidays, and one ad promoting making gifts from reused materials.


13.       Pipeline Newsletter

During the month of November, CVSan staff wrote articles for the Winter 2018 Pipeline and submitted them to the copyeditors; this issue will reach residents in February 2018.


14.       Website/Social Media

During the month of November, five social media posts with pictures were made to highlight a variety of departmental programs.  Website pages for Zero Waste, volunteers, and community group outreach were updated.


15.       Castro Valley TV
During November, staff submitted a print advertisement that will run in the next Castro Valley News issue.


16.       Reduce
The new shopping cart advertisements (through an agreement with Cartvertising) were installed at the Safeway on Redwood Road.  The ads will run through next summer and focus on quick and easy tips for the community to prevent wasted food by better storage of produce at home.


17.       Reuse
No updates for the month of November.


18.       Event Greening
Staff worked on services, greening efforts, and Green Hearts volunteers for Alameda County’s Meet in the Street event.

19.       Community Group Outreach
Refresher Presentations: Staff recently completed this year’s round of refresher assemblies for Castro Valley schools.  A total of 27 presentations were given at 16 schools, a new record for refreshers!

20.       Green Hearts Volunteers
CVSan met with the Castro Valley High School (CVHS) Green Hearts Committee in November and discussed the new school year improvements to recycling, organics, and waste reduction at CVHS as well as CVSan’s 2018 Zero Waste Week events and potential volunteer opportunities during the week.


21.       Pharmaceutical Drop-Box Collection

Sutter/Eden Hospital is still waiting for legal department approval to install the new pharmaceutical collection bins and start collection services paid for by the Alameda County Pharmaceutical Take-Back Ordinance.  CVSan and Sutter had a final agreement extension with Sutter/Eden that covered disposal costs from the old collection bin from October 2016 through March 2017.  A disposal container is currently available at Clayworth Pharmacy on Lake Chabot Road.


22.       Staff Training
All members of the Department completed First Aid and CPR/AED training at Oro Loma Sanitary District as required.  The Solid Waste Supervisor attended the Municipal Management Association of Northern California Annual Conference on November 13th -15th in Napa.  Solid Waste Specialist Nusse has been completing Adobe InDesign training online.  The Solid Waste Program Intern attended the Northern California Recycling Association’s Introduction to Recycling training on November 13th -15th in San Francisco.


23.       Donation & Supply Requests

Staff processed 29 Donation & Supply Request Forms for the community totaling $2,006.18 during the month of November.

24.       IT Update

Staff participated in the Monthly IT Committee meeting during November to review and discuss a floater cell phone usage, TV set-up in the wastewater office, video camera usage and request, and a transition plan for the Application Specialist. 

Administrative Fees
New Res
Pack Sent


January $55,501.81 44 13 0 5 8
February $62,555.79 30 9 0 4 4
March $183,934.35 51 14 10 7 12
April $58,615.35 44 5 8 2 9
May $58,257.58 170 20 21 8 4
June $175,311.63 48 5 27 7 9
July $61,729.09 69 11 13 7 17
August $54,403.83 64 10 18 10 18
September $184,965.00 30 3 27 3 13
October $57,017.23 65 7 14 4 22
November $54,338.09 43 17 11 24 16
2017 $1,006,630.10 640 114 149 81 132
2016 $1,130,189.26 710 166 55 128 130
2015 $1,081,778.12 668 231 63 133 81
2014 $1,038,681.55 682 214 72 102 89
2013 $1,032,944.80 569 237 106 98 92
2012 $1,018,905.30 799 198 110 92 78
2011 $980,417.43 579 195 135 150 83
2010 $920,986.76 671 205 96 187 100
2009 $777,740.14 544 277 159 743 215
2008 $608,998.07 446 374 149 136 137