Solid Waste Department
(from the April 10, 2016 staff memo to the Board of Directors)


1.         Solid Waste Department
California Association of Public Information Officials (CAPIO) notified the Department that CVSan was an award finalist for five awards of excellence in the categories of: Writing, Graphics-Illustrations, Brochures-Booklets, Most Improved Publication, and Posters-Decals for the 4Rs Student Activity Book and Food Waste Prevention Supermarket Cart Advertisements.  Awards will be presented at the annual CAPIO conference on April 13th.  The Department continued to backfill tasks in the absence of a Public Outreach Specialist (POS), and the Solid Waste Supervisor (SWSup) participated in the interview panel for the POS on March 23rd.  A six month evaluation was conducted for the Solid Waste Program Intern, and the SWSup received an annual evaluation.


2.         Solid Waste Committee
Minutes from the Solid Waste Committee on March 17th will be included in the May Board meeting agenda packet.  Topics discussed by the Committee included: Less Than Weekly Pilot Update and Draft MOU, Mandatory Commercial Recycling Ordinance, Call Center Site Tour, WMAC Quality Control Audit – February 2016, Commitment to Serve Week 2016 Report, Fixit Clinic Update, and TAC Notes from February 4, 2016 / ACWMA.  The Committee will meet again in May.


3.         Countywide Rates

Please see the attached rates for services throughout jurisdictions in Alameda County.

4.         Zero Waste

Utilizing CVSan’s Zero Waste Communications Plan, staff will be preparing a theme and marketing approach for FY 2016/17, and develop a Zero Waste website.  Staff will review initiatives in the Zero Waste Strategic Plan to bring forward to the Solid Waste Committee.

5.         Less Than Weekly Garbage Collection Pilot
An update will be presented at the May Board meeting by HF&H Consultants.

6.         WMAC - CVSan Update

Monthly Coordination Meeting:  A meeting was held on March 16th; please see attached meeting minutes.  Please see quarterly tonnage and reporting data as an attachment. 

Davis Street Transfer Station Tour:  A tour was presented to 13 residents on March 11th.

7.         Multi-Family Recycling

Staff is working with Waste Management to identify properties that have not started a food scrap recycling program to-date.  Ten multi-family properties have started a food scrap recycling program this fiscal year and 109 programs have started since 2012.  Staff continues to follow-up with property owners who are interested in starting a food scrap recycling program or need organics service to be compliant with Phase II of the Mandatory Commercial Recycling Ordinance.


8.         Commercial Recycling

Commercial Recycling: Staff has been completing routine business audits lately and has now completed almost 100 audits with the annual goal of visiting (and auditing) 120 businesses. 


Cascadia Consulting (StopWaste contractor) continues to visit and work with Castro Valley businesses who have received non-compliance notice letters.  Cascadia is coordinating with CVSan and WMAC on all visits, recommendations, service changes, and container/sign donations for those businesses.  Currently, there are a total of 57 businesses affected, most of whom have been assisted or contacted and Cascadia attempted to assist multiple times. 


9.         School Programs
Green Ribbon: CVSan received 15 Green Ribbon applications this year; 14 public schools and 1 private school applied for the certification.  Staff began Green Ribbon site visits this month and will continue visits into April to verify Green Ribbon activities at the schools. 

4Rs Field Trips: Staff successfully completed all 4R’s field trips for this school year. Every third grade class in CVUSD was able to attend as well as two classes from private schools within CVSan’s service area. All teachers have received their follow up emails and surveys. There will be a report recapping this event in the weeks to come.


10.       Street Cans/Recycling Pyramids and Maintenance

Staff completed the bi-monthly street can audit on March 4th.  All graffiti and stickers were removed by staff within one week following the audit. Staff will be reordering replacement street can liners to have ample stock on hand.


11.       Used Motor Oil Recycling Grant

CVSan is preparing for its Spring Filter Exchange program which begins May 2nd and ends June 10th.  Single-family residents who call WMAC at least 24-hours prior to setting out a used oil filter on their service day will receive a coupon in the mail from CVSan for a new filter.

12.       Earth Day: Clean-Up & Recycle
Clean-Up: Event publicity was finalized in March and flyers were posted around town to advertise both the Clean-Up and Recycles Day.  Staff drafted site supply needs for ordering in April.  Staffing for the event was updated.  Compost and mulch orders and deliveries were discussed and finalized with WMAC this month.  

Recycle:  Staff, WMAC Representatives, and the Castro Valley Unified School District’s Operation Supervisor conducted a site visit to review and discuss the event layout. Flyers have been posted, certificates of insurance received, and staffing positions are being determined.


13.       Castro Valley Forum Advertisements

Eight (8) CVSan ads ran in the Forum during March: (2) ads promoting CVSan’s Earth Day Clean-Up & Recycles Day event; (1) ad promoting Reduce Your Waste Size program; (1) ad promoting Reduce Ad: Stop Disposable Cleaning; (1) ad promoted resident FOG disposal; (1) ad promoted residential (SFD and MFD) recycling reminders; (1) ad announcing diversion rates of items sent to landfill, and (1) ad promoting construction and demolition debris disposal.


14.       Pipeline Newsletter

Staff has completed articles, the Copy Editor has completed both rounds of editing, and staff has drafted the full newsletter layout for review by Department Heads. The Spring Pipeline, which will focus on Solid Waste and the 4Rs (with CVSan’s 4Rs Characters), will reach the community in the middle of May. 


15.       Community Advisory Committee (CAC)

The CAC met on March 10th.  The Committee discussed the recent Zero Waste Phone Survey and Focus Group results, the 2017 CVSan Calendar Theme, CVSan Website Improvement Ideas, and the upcoming CVSan Less Than Weekly Pilot.  The Committee received presentations from the General Manager on the 2014/15 Financial Audit, CVSan Budget Amendments for 2015/16 and 2016/17, and Connection (Capacity) Fee Review and Updates.  The Committee will not be meeting in April.


16.       Website/Social Media

During the month of March, 11 social media posts were made which highlighted a variety of departmental programs and seven photos were posted.


17.       Castro Valley TV
Two ads were placed during the month of March.  


18.       Reduce
Staff continues to work on educational “Reduce” Castro Valley Forum and Castro Valley High School Olympian advertisements, which will continue to run in the coming months.


19.       Reuse
Staff is drafting the publicity plan for the June 18th FixIt Clinic.  FixIt is interested in adding a textile repair component and textile swap at the June event, an idea discussed at Solid Waste Committee.  Castro Valley-based Swap-O-Rama-Rama would provide the textile repair coaches and facilitate the clothing swap portion of the event.     

20.       Event Greening
Staff is working with the Chamber of Commerce on the annual Fall Festival greening efforts and services donation. Staff sent out reminders to recurring annual events in Castro Valley which may need to send in event greening and event services donation forms.  


21.       Community Group Outreach

LeaR4n Workshop:  21 people have registered for the April backyard composting and Bay-Friendly Gardening event.


22.       Green Hearts Volunteers
No change since last month.


23.       Pharmaceutical Drop-Box Collection

Staff participated in storyboarding an Alameda County MEDS Coalition story for local newspapers entitled, “Alameda County Leads the Way” which will be included in April as a special insert on meds storage and disposal.  The insert is available for viewing here:  CVSan has received invoices for pick-ups of the collection box at Sutter/Eden Medical Center 92 times since it opened in September 2011. The average weight of collection is 67 pounds.


24.       Staff Training
The Department attended the Northern California Recycling Association’s Recycling Update on March 22nd, and participated in Active Shooter training hosted by Alameda County Sheriff’s Office on March 7th.

25.       Donation & Supply Requests

Staff processed 31 Donation & Supply Request Forms for the community totaling $936.83 during the month of March.

26.       IT Update

Staff met with the staff IT Group twice during March to discuss various topics relating to CVSan’s software implementation, creating an IT Strategic Plan and Quarterly IT Meeting with IT Consultant. Staff worked on a solution to modifying standard forms to be easily filled out in the field using department-purchased tablets. 

Annual Summary Data


Administrative Fees
New Res
Pack Sent


January $48,297.98 61 17 0 13 9
February $62,429.46 *181 9 2 25 21
March $172,532.09 42 27 0 21 7
Total $283,259.53          
2016 $283,259.53 284 53 2 59 37
2015 $1,081,778.12 668 231 63 133 81
2014 $1,038,681.55 682 214 72 102 89
2013 $1,032,944.80 569 237 106 98 92
2012 $1,018,905.30 799 198 110 92 78
2011 $980,417.43 579 195 135 150 83
2010 $920,986.76 671 205 96 187 100
2009 $777,740.14 544 277 159 743 215
2008 $608,998.07 446 374 149 136 137

*46 of 181 were new Canyonlands customers.