Solid Waste Department
(from the June 10, 2017 staff memo to the Board of Directors)



1.         Solid Waste Department
The Department welcomed Jessica Connolly as CVSan’s new Solid Waste Specialist (SWS) on May 23rd, and has been providing orientation and training to ensure business continuity.  SWS Connolly will be the lead on Commercial/Business programs, State reporting and grants, two annual Recycles Day events, Street Cans, and other projects.  The Department prepared draft Department Performance Indicators for Fiscal Year (FY) 2017/18.


2.         Solid Waste Committee
The New Solid Waste Contract Ad Hoc Committee met on May 25th and minutes will be included in the July Regular Board packet.  The Solid Waste Committee will meet on July 18th.

3.         Zero Waste

The Zero Waste theme for FY 2017/18 was presented at the Rowell Ranch Rodeo Parade on May 13th, entitled, “Zero Waste: Less Stuff. More of What’s Meaningful.”  CVSan will be partnering with the Castro Valley / Eden Area Chamber of Commerce and Castro Valley Unified School District to host summer high school interns.  One of the interns from the Web, Graphics, and Digital Design career pathway will work on a Zero Waste Animation Project to animate CVSan’s Zero Waste characters.  The program is federally funded by a grant through the Eden Area Regional Occupational Program (ROP).

4.         New Municipal Solid Waste Contract
A final timeline has been prepared for the procurement process, and staff continued to conduct research.


5.         Less Than Weekly Garbage Collection Pilot
The final report will be presented at the Alameda County Waste Management Authority (StopWaste) Programs and Administration Committee on June 8th by StopWaste staff.

6.         Waste Management of Alameda County (WMAC)

Monthly Coordination Meeting:  A meeting was held on May 18th; please see attached meeting minutes. 

Delinquent Accounts: Final notification letters and request for administrative hearing forms were mailed certified with return receipt by CVSan’s commercial printer on May 8th.  Staff began receiving requests for Administrative Hearing forms, and has been processing them to remove residents from the list of accounts to be assessed on the 2017/18 tax roll.  The Administrative Hearing will be held July 11th.

7.         Multi-Family Recycling

Monthly maintenance letters were mailed to 15 properties for the month of May.  Several donation requests were processed for multi-family properties.  On the heels of the maintenance letters, the WMAC Recycling Coordinator continued contacting multi-family properties this month to schedule site visits.  The current cycle of outreach (Cycle #4) will end on June 30th.    


8.         Commercial Recycling

Commercial Recycling & Organics: Currently, there are 70 businesses affected by the Countywide Mandatory Recycling Ordinance.  Staff and WMAC are conducting the final business audit/visits during the months of May and June to complete 120 for the FY.


4R Star Program: No change since last month.


9.         School Programs
Green Ribbon: Staff is now working to confirm schools that are able to attend the CVSan Board Meeting on Tuesday, June 6th to receive Green Ribbon Award recognition.  Staff is also ordering all the needed banners and banner patches as well as sending official award letters to certified schools for this year.


Scholarship: Castro Valley High School student Vianca Zavala has been selected as the CVSan Student Leader in Waste Reduction scholarship recipient for 2016/17 and will be presented with the award at the June Regular Board Meeting.


10.       Street Cans/Recycling Pyramids and Maintenance

The May Street Can Audit took place on May 17th and May 26th.  Street Cans are in good working order.  Collection System Maintenance Department staff will be prepping the surplus street cans located at Center Street to serve as replacements for damaged and broken cans.  

11.       Used Motor Oil Recycling Grant

The spring Filter Exchange Program (FEP) began on May 1st.  As of the fourth week of the program, 82 participants have received coupons for a new filter at O’Reilly Auto.  CVSan is working with Castro Valley Car Show to provide necessary event greening resources.  400 used oil shop towels were donated to the car show for participant bags.  The Castro Valley Car Show will take place on June 17th in Downtown Castro Valley.  Staff is coordinating with Redwood Car Show to ensure they have adequate event greening resources.  CVSan is donating 300 recycled plastic used oil pour spouts for participants. The Redwood Chapel Car Show will take place July 15th.


12.       Earth Day: Clean-Up & Recycle

Clean-Up: Staff is preparing the Earth Day final report memo which includes the following charity donations this year: Castro Valley Sports Foundation $395.00, Castro Valley Education Foundation $105.00, Dusty Paws Rescue, Inc. $510.00, and Friends of San Lorenzo Creek $485.00.  Checks will be mailed to each charity in June and Board Meeting presentations to each charity will take place one each month from July through October. 


Recycle: Staff is preparing the Recycle Day final memo.


13.       Rowell Ranch Rodeo Parade
This year’s Rowell Ranch Rodeo Parade took place on May 13th. Nine staff members represented CVSan with the theme, “Less Stuff.  More of What’s Meaningful. Select Your Path to Zero Waste.” CVSan placed 3rd in the Commercial Float category.

14.       Castro Valley Forum Advertisements

Four Solid Waste-focused ads ran in the Forum during May: one ad thanking Earth Day volunteers, one ad promoting the June Fixit Clinic, one ad promoting not throwing away produce peels, and one ad promoting the June leaRn workshop.


15.       Pipeline Newsletter

During the month of May staff wrote articles for the Summer 2017 Pipeline and they were reviewed by the Public Relations Committee and copy editors. In June, the layout will be completed and planning for the Fall issue will begin.


16.       Website/Social Media

During the month of May, ten social media posts were made to highlight a variety of departmental programs; and ten photos were posted.  Website pages for Rates, Fixit Clinic, Earth Day, and Extra Service Tags and Paper Garden Bags were updated. 

Microsite: Granicus and staff continue to work together on the site’s layout, features, and usability.  Another training was completed, and staff is making final additions to articles.


17.       Castro Valley TV
No ads were placed during the month of May.  In the upcoming months, CVSan will be researching new outreach methods to take the place of CVTV advertisements.


18.       Reduce
Members of the Department participated in a Wasted Food training conducted by StopWaste on May 4th.  A variety of resources were presented, including a website,, and tools such as a 10-Minute Fridge Reality Check, Shopping List with Meals in Mind, and Fruit & Veggie Storage Guide.  


19.       Reuse
The next Fixit Clinic is scheduled for June 17th at the Castro Valley Library, and online registration for participants and coaches is at

20.       Food Scrap Recycling

Annual Food Scrap Recycling Audits were completed in May over three days.  Staff completed lid flip audits, and recorded observations of food or food-soiled paper in single-family residential green organics carts and recorded set-outs at the curb early in the morning.  In one of the two Less than Weekly Garbage pilot study areas, staff returned to conduct a lid flip audit, and found that approximately 10% of residents are continuing to keep back their garbage cart.  The other study area was not in the annual grouping of lid flip audits.

21.       Event Greening
Staff worked with Dolphin Graphics and Redwood Chapel on donations and event greening for their car show events this June and July, respectively. 

22.       Community Group Outreach
Just Eat It Screening: CVSan and the Palomares Hills HOA Green Team will be co-hosting a LeaRn Workshop and movie screening on Saturday night, June 24th.  The food waste documentary Just Eat It will be screened at the Palomares Hills Clubhouse.  More information and registration for the event can be found at


23.       Green Hearts Volunteers
Unfortunately no Green Hearts were able to make it to monitor recycling and composting stations at the Rowell Ranch Rodeo events this year.  CVSan met with the CVHS Green Hearts Committee in May, and discussed the following topics: the 2016/17 school year, the classroom recycling and organics full rollout in Fall, the CVSan Student Scholarship, and potential Summer projects and ideas.

24.       Pharmaceutical Drop-Box Collection

Sutter/Eden Hospital is waiting for legal department approval to install the new pharmaceutical collection bins and start collection services paid for by the Alameda County Pharmaceutical Take-back Ordinance in June.  CVSan and Sutter had a final agreement extension with Sutter/Eden that covered disposal costs from the old collection bin from October 2016 through March 2017.


25.       Staff Training
See No. 18, Reduce.


26.       Donation & Supply Requests

Staff processed 21 Donation & Supply Request Forms for the community totaling $2,189.64 during the month of May.

27.       IT Update

Staff met with the IT Group twice during May to review and discuss the IT Disaster Recovery Plan and Ransomware attack. 

Annual Summary Data


Administrative Fees
New Res
Pack Sent


January $55,501.81 44 13 0 5 8
February $62,555.79 30 9 0 4 4
March $183,934.35 51 14 10 7 12
April $58,615.35 44 5 8 2 9
May $58,257.58 170 20 21 8 4
2017 $418,864.88 339 61 39 26 37
2016 $1,130,189.26 710 166 55 128 130
2015 $1,081,778.12 668 231 63 133 81
2014 $1,038,681.55 682 214 72 102 89
2013 $1,032,944.80 569 237 106 98 92
2012 $1,018,905.30 799 198 110 92 78
2011 $980,417.43 579 195 135 150 83
2010 $920,986.76 671 205 96 187 100
2009 $777,740.14 544 277 159 743 215
2008 $608,998.07 446 374 149 136 137