The Castro Valley Sanitary District will continue to lead the community through the use of innovative programs to increase solid waste diversion to 75% and beyond and reduce sewerage overflows to less than 8 per year. The District will provide excellent service to its customers with reduced complaint calls and improved customer satisfaction. We will institute procedures which will continue to grow investments for the stability of the District to maintain a pay-as-you-go capital improvement policy when fiscally prudent.