To ensure the health and safety of our customers and employees and to limit possible COVID-19 exposure and comply with the most recent shelter-in-place (SIP) order, walk-in services at the Castro Valley Sanitary District (CVSan) office located at 21040 Marshall Street and the CVSan Capital Improvement Projects Office located at 20211 Patio Drive, Suite 200 will continue to be suspended until further notice. CVSan will continue to provide essential wastewater services and will respond to sewer emergencies during the current SIP.
- Report sewer emergencies to (510) 537-0757 Monday – Friday, 7:00 a.m. – 4:00 p.m. or after hours at (510) 506-5821.
- Current scheduled collection services for recycling, organics, and garbage provided by Alameda County Industries (ACI) have not been affected. Residential customers should have their containers ready for service between the hours of 6:00 a.m. – 6:00 p.m.
For information on ACI Services: https://www.alamedacountyindustries.com/cvsan/coronavirus
ACI offices located at 610 Aladdin Avenue in San Leandro will be closed until further notice. Contact ACI by phone at (510) 483-1400 or by email at firstname.lastname@example.org for questions related to billing or services.
About CVSan: CVSan is a public agency organized under the Health and Safety Code of the State of California. As a California Special District, CVSan is responsible for the operation and maintenance of the sanitary sewer collection system within the unincorporated community of Castro Valley. CVSan is also in charge of the administration of a solid waste collection franchise, and the implementation and administration of state and local mandated recycling programs, among other duties.