Special Assessment Process for Delinquent Accounts

Castro Valley Sanitary District (CVSan) will be exercising the Special Assessment process to collect delinquent solid waste (recycling, organics, and garbage) service charges and is notifying all property owners of its effective date of July 1, 2012. 

Approximately 2% of the CVSan residential community is delinquent in their payment to Waste Management of Alameda County, Inc. (WMAC) for services. In order to ensure that all residents pay for their fair share for services, unpaid bills past due 120 days will be subject to the Special Assessment process and placed on the Alameda County property tax roll. 

Prior to unpaid amounts being placed on the Alameda County property tax roll, CVSan Code Chapter 6 has established that 30-day, 60-day, and 90-day notices will be mailed to the property owner by WMAC requesting payment, and bills unpaid after 45 days will be assessed a 1.5% late fee per month.  In addition, WMAC will send a 120-day Delinquency Subject to Special Assessment notice, and two additional notices.  CVSan will send a Final Request for Payment and Notice of Administrative Hearing letter which will include the date, time and location of the actual Hearing. 

The amount to be assessed on the Alameda County property tax roll will include all delinquent charges as of June 30^th of each year, the actual costs of assessment and collection of the delinquent charges on the tax roll and an administrative fee of $50.00.

A letter was sent on May 21, 2012 to all residential property owners notifying them of the Special Assessment Process for Delinquent Accounts.  Generally, if you have been paying your bill, you do not have a Delinquent Account and you will not be receiving collection notices.

FAQs for the Special Assessment Process for Delinquent Accounts

Q:        Why am I receiving a letter from Waste Management dated December 26, 2012 entitled “Notification of Special Assessment Process”?
A:        All single-family property owners/residents received a notification letter.

Q:        Why am I receiving a letter dated May 21, 2012 entitled “Notification of Special Assessment Process”?
A:        All single-family property owners/residents received a notification letter.

Q:        I don’t receive a bill from Castro Valley Sanitary District (CVSan), do I?
A:        No, you don’t receive a bill from CVSan for solid waste (recycling, organics & garbage) services, because CVSan contracts with Waste Management of Alameda County, Inc. (WMAC) for solid waste services.  You receive a quarterly bill from WMAC.

Q:        How do I know if I have a delinquent account?
A:        Call the Waste Management of Alameda County, Inc. (WMAC) Customer Service Center at 510-537-5500, and a Customer Service Representative will be able to look up your account and provide you with information regarding your account.  The Customer Service Center is open Monday-Friday 7:00 a.m. – 5:00 p.m.

Q:        Is the notification letter regarding my Castro Valley Sanitary District (CVSan) Sewer Service Charge which I pay annually on the tax roll for wastewater services?
A:        No, the notification letter is not regarding your CVSan Sewer Service Charge.

Q:        Is the Special Assessment Process for Delinquent Accounts for multi-family or commercial business customers?
A:        The Special Assessment Process for Delinquent Accounts if for single-family residents.

Solid Waste Rates effective July 1, 2013

In accordance with the franchise agreement between Castro Valley Sanitary District and Waste Management of Alameda County, Inc (WMAC), the following rates will be effective beginning July 1, 2013.

Residential Services Single-Family Monthly Rates

Residential Services Multi-Family Monthly Rates

Commercial Services Rates

Construction and Demolition Rates

Residential Services Single-Family Monthly Rate

To request a 96 gallon recycling or organics cart at no additional charge, call WMAC.  Rates include an Alameda County Facility Fee increase from StopWaste.Org.

If you have physical difficulty taking your carts to the curb, call WMAC to request a street curbside exemption form.  You will need to submit a doctor’s letter or certificate from the Department of Motor Vehicles.

To request exemption from garbage service, call WMAC.  Recycling and organics service is mandatory.  The rate for recycling and organics services for those who are exempt from garbage service is $9.40 per month.

WMAC: 510-537-5500

Construction & Demolition Services 

Rates

For collection of used or discarded materials removed from premises during construction, or renovation of a structure resulting from construction, remodeling, repair or demolition operations on any house, or residential property, commercial building, pavement, or other structure.  Please visit the Alameda County Public Works Agency for information about Construction and Demolition recycling requirements.

From the 09-14 SW Prop 218 Notification

In accordance with the franchise agreement between Castro Valley Sanitary District (CVSan) and Waste Management of Alameda County Inc. (WMAC), the following residential and commercial rate increases will be effective beginning May 1, 2009. These rate increases represent service enhancements for residential and commercial customers, and reflect increases in the costs for providing basic and enhanced services.

You can help manage the costs associated with your solid waste services simply by reducing the amount of garbage you currently produce and by increasing your recycling efforts. By recycling more and using your organics cart for food scraps, you can reduce the size of your garbage container and help mitigate the rate increase. To learn more, contact CVSan at 510-537-0757 or info@cvsan.org.

Download the full Notification from the right hand sidebar.