Solid Waste Rates effective July 1, 2016

Special Assessment Process for Delinquent Accounts

Castro Valley Sanitary District (CVSan) will be exercising the Special Assessment process to collect delinquent solid waste (recycling, organics, and garbage) service charges and is notifying all property owners of its effective date of July 1, 2012. 

Approximately 2% of the CVSan residential community is delinquent in their payment to Waste Management of Alameda County, Inc. (WMAC) for services. In order to ensure that all residents pay for their fair share for services, unpaid bills past due 120 days will be subject to the Special Assessment process and placed on the Alameda County property tax roll. 

Prior to unpaid amounts being placed on the Alameda County property tax roll, CVSan Code Article V, Chapter 6 has established that 30-day, 60-day, and 90-day notices will be mailed to the property owner by WMAC requesting payment, and bills unpaid after 45 days will be assessed a 1.5% late fee per month.  In addition, WMAC will send a 120-day Delinquency Subject to Special Assessment notice.  CVSan will send a Final Request for Payment and Notice of Administrative Hearing letter which will include the date, time and location of the actual Hearing.The amount to be assessed on the Alameda County property tax roll will include all delinquent charges as of May 31st of each year and an administrative fee of $50.00.

For 2015/16, a Final Request for Payment & Notice of Administrative Hearing was mailed on May 11, 2016. To avoid this Special Assessment and additional fees on your Alameda County property tax bill, please remit payment. WMAC must receive payment by 4:00 p.m., Tuesday, May 31, 2016 at 172-98th Avenue, CA 94603.  Payment received after 4:00 p.m. on Tuesday, May 31, 2016 will not be applied toward the delinquent charges. Should you have questions regarding the notice, or were not the owner of the property during the period of the delinquent charges, please call WMAC at 866-684-9117 or email WMACSpecialAssessment@wm.com.

A letter was sent on May 21, 2012 to all residential property owners notifying them of the Special Assessment Process for Delinquent Accounts.  Generally, if you have been paying your bill, you do not have a Delinquent Account and you will not be receiving collection notices.

Administrative Hearing
CVSan’s Board of Directors will conduct an Administrative Hearing at a Regular Meeting of the Board on July 5, 2016.  To request a hearing by the Board, please complete and submit the Request for Administrative Hearing form by 2:00 p.m., Friday, June 10, 2016 to CVSan offices located at 21040 Marshall Street, Castro Valley, CA 94546.  A request must be filed by the deadline or the right to protest/object the delinquent charges will be considered waived.  An electronic version of the form is available at right.

 

FAQs for the Special Assessment Process for Delinquent Accounts

Q:         Why am I receiving a letter dated May 11, 2016 entitled “Final Request for Payment & Notice of Administrative Hearing”?
A:         Single-family property owners who have delinquent solid waste (recycling, organics & garbage) service charges 120 days past due received a notification letter from CVSan to notify them of past due charges on a property that they own within CVSan boundaries.

Q:         I don’t receive a bill from Castro Valley Sanitary District (CVSan), do I?
A:         No, you don’t receive a bill from CVSan for solid waste (recycling, organics & garbage) services, because CVSan contracts with Waste Management of Alameda County, Inc. (WMAC) for solid waste services.  You receive a quarterly bill from WMAC.

Q:         Who do I talk with about my delinquent account?
A:         Call WMAC at 866-684-9117 or email WMACSpecialAssessment@wm.com.  A specialized WMAC representative will be able to look up your account and provide you with information regarding your account.  CVSan staff is not able to look up your account information.

Q:         This is the first time I’m hearing about this.  When did CVSan notify property owners?
A:         CVSan sent a letter dated May 21, 2012 entitled “Notification of Special Assessment Process” to all single-family property owners.  In addition, there have been articles in the CVSan Pipeline Newsletter, and WMAC sent 4 notices to the billing address and property address entitled, “Delinquency Subject to Special Assessment” for accounts that were 30, 60, 90, and 120 days past due.  Information is available in our Code and on our website.

Q:         I’m the property owner but my tenants are responsible for paying the garbage bill.  I didn’t know they weren’t paying so I shouldn’t be held responsible.
A:         The property owner is ultimately responsible.  CVSan Code Article V, Chapter 6 states, “…failure of the owner to receive any such bill shall not relieve the owner of the premises from the obligation of paying the charges due.”  The property owner has the ability to determine where the bill is sent.

Q:         How does CVSan have the authority to put a Special Assessment on my property tax roll?
A:         CVSan Code Article V, Chapter 6 is available for viewing at www.cvsan.org/content/rates.  The Special Assessment process is effective July 1, 2012.

Q:         Can I come down to CVSan offices and pay my bill?
A:         No, payment must be received at the WMAC offices by 4:00 p.m., Tuesday, May 31, 2016 at 172-98th Avenue, Oakland, CA 94603.  Payment received after 4:00 p.m. on Tuesday, May 31st will not be applied toward the delinquent charges.

Q:         Is the notification letter regarding my CVSan Sewer Service Charge which I pay annually on the tax roll for wastewater services?
A:         No, the notification letter is not regarding your CVSan Sewer Service Charge.

Q:         Is the Special Assessment Process for Delinquent Accounts for multi-family or commercial business customers?
A:         The Special Assessment Process for Delinquent Accounts is for single-family residents.

 

CVSan Public Hearing & Rate Increase for Solid Waste Services

[The following is from the “Notification of Public Hearing & Rate Increase for Solid Waste Services” notice mailed by CVSan on February 13, 2014 to property owners within CVSan boundaries.  To view and/or print a PDF copy of the complete notice, please click on the image/link at the top of the page.]

Proposition 218 was passed by voters in 1996 as the “Right to Vote on Taxes” initiative.  This law requires notification of all property owners within Castro Valley Sanitary District (CVSan) of the opportunity to protest the rate increase prior to CVSan increasing fees.  Please see below for more information.

NOTICE IS HEREBY GIVEN that the Castro Valley Sanitary District (CVSan) will hold a Public Hearing at the Board of Directors Meeting on April 1, 2014, at 6:30 p.m. in the CVSan Board Room, located at 21040 Marshall Street, Castro Valley, CA 94546, to consider the adoption of increases to the rates for solid waste services to the property address for which you are shown as the property owner.

The purpose of the hearing is to consider all written protests against the proposed rate increases to rates for solid waste services within CVSan boundaries.  As the property owner identified to be subject to the proposed rate increases, you may submit a written protest against the proposed rate increases.  If the identified property has more than one owner, only one written protest will be counted.  To qualify, each protest must (1) be in writing; (2) state the specific rate increase (Solid Waste Services Rates) for which the protest is being submitted in opposition; (3) provide the location of the identified property (by street address); and (4) include the original signature of the property owner submitting the protest.  Protests submitted by e-mail, facsimile, or other electronic means will not be accepted.  Written protests may be submitted by mail or in person to: Castro Valley Sanitary District, 21040 Marshall Street, Castro Valley, CA 94546, so long as they are received prior to the conclusion of the public hearing.  Please identify on the front of the envelope for any protest, whether mailed or submitted in person, that the enclosed letter is for the Public Hearing on the Proposed Increase to Solid Waste Services Rates.  At the conclusion of the Public Hearing, the Board will consider adopting the proposed rate increases for solid waste services.  Oral comments at the Public Hearing will not qualify as formal protests unless accompanied by a qualifying written protest.  If, at the close of the Public Hearing, written protests against the proposed rate increases are not presented by a majority of the property owners of properties within CVSan boundaries, the Board will be authorized to approve the rate increases.  If adopted, the rate increases for solid waste services are proposed to be effective July 1, 2014 – April 30, 2019.  For questions about the Public Hearing, contact CVSan at (510) 537-0757 or board@cvsan.org.  For answers to Frequently Asked Questions and additional information, please visit our website at www.cvsan.org.  Protests submitted by e-mail, facsimile, or other electronic means will not be accepted.  

BACKGROUND: CVSan entered into a 10-year Collection Agreement with Waste Management of Alameda County, Inc. (WMAC) for municipal solid waste (recycling, organics, and garbage) services effective May 1, 2009.  A Proposition 218 Notification of Rate Increase for Solid Waste Services was mailed to all property owners within CVSan boundaries February 2009 for rates effective May 1, 2009, July 1, 2010, July 1, 2011, July 1, 2012, and July 1, 2013.  A Public Hearing was conducted on April 7, 2009, and the Board approved maximum rates through June 30, 2014.  The Board conducted annual Public Hearings for rate amendments as follows: on June 1, 2010 for rates effective July 1, 2010; on May 3, 2011 for rates effective July 1, 2011; on April 3, 2012 for rates effective July 1, 2012; and on May 7, 2013 for rates effective July 1, 2013.

For questions about rates and fees, contact WMAC at 510-537-5500 (residential) or 510-613-8700 (commercial), or rateinfo@wm.com.  Single Family Residents: For information about how to participate in CVSan’s Reduce Your Waste Size Program, downsize to a 20-gallon garbage cart, and receive a $50.00 credit, visit www.cvsan.org/ReduceYourWaste.

Maximum proposed monthly rates for 1x/week solid waste services and ancillary fees, if adopted, and the effective dates for their implementation are listed below. 

Actual annual rate increases will be calculated using the Refuse Rate Index (RRI) through April 30, 2019, and will not exceed the maximum proposed monthly rate.  The RRI is composed of indices published by the United States Department of Labor, Bureau of Labor Statistics, and is calculated by cost categories including labor, fuel, vehicle replacement and maintenance, and consumer price index. 

As an example, the maximum proposed rate effective July 1, 2012 for Single Family Residential 20-gallon garbage service was $23.53; the actual rate effective July 1, 2012 was $22.54.  The maximum proposed rate effective July 1, 2013 for Single Family Residential 20-gallon garbage service was $25.41; the actual rate effective July 1, 2013 was $23.17.    

FAQs for Public Hearing & Rate Increase for Solid Waste Services

Q:        Why am I receiving a notice entitled “CVSan Notification of Public Hearing & Rate Increase for Solid Waste Services”?
A:        All property owners within Castro Valley Sanitary District (CVSan) boundaries received this notice for each property that they are identified as the property owner.  The property address is printed on the envelope (ex. “Re: 12345 Main Street”).

Q:        I don’t receive a bill from Castro Valley Sanitary District (CVSan), do I?
A:        No, you don’t receive a bill from CVSan for solid waste (recycling, organics & garbage) services, because CVSan contracts with Waste Management of Alameda County, Inc. (WMAC) for solid waste services.  Single Family Residents (4 units or less) receive a quarterly bill from WMAC, and Multi-Family Residents (5 units or more) and Commercial Businesses receive a monthly bill from WMAC.

Q:        I’m looking at my bill and comparing it to the rates and fees tables included in the notice.  Who do I talk with about the rates & fees?
A:        Call WMAC at 510-537-5500 (Single Family Residential or Multi-Family Cart Service) or 510-613-8700 (Commercial or Multi-Family Bin Service) or email RateInfo@wm.com.  A WMAC representative will be able to look up your account and provide you with information regarding the rates and fees tables included in the notice.  The Customer Service Center is open Monday-Friday 7:00 a.m. – 5:00 p.m.  CVSan staff is not able to look up your account information.

Q:        Who do I talk with about the Public Hearing?
A:        Call CVSan at 510-537-0757 or email board@cvsan.org.  The Public Hearing will be held at the Board of Directors Meeting on April 1, 2014 at 6:30 p.m. in the CVSan Board Room, located at 21040 Marshall Street, Castro Valley, CA 94546.  The Public Hearing is a public meeting and is open to the public.  Members of the public may speak for 3 minutes.  Oral comments at the Public Hearing will not qualify as formal protests unless accompanied by a qualifying written protest.  CVSan offices are open Monday-Friday 7:00 a.m. – 4:00 p.m.   

The purpose of the hearing is to consider all written protests against the proposed rate increases to rates for solid waste services within CVSan boundaries.  Please review the notice for guidelines for what constitutes a qualifying written protest.  Protests submitted by e-mail, facsimile, or other electronic means will not be accepted.

Q:        When was the last time CVSan sent a Proposition 218 Notification?
A:        A Proposition 218 Notification of Rate Increase for Solid Waste Services was mailed to all property owners within CVSan boundaries in February 2009 for rates effective May 1, 2009, July 1, 2010, July 1, 2011, July 1, 2012, and July 1, 2013.  A Public Hearing was conducted on April 7, 2009, and the Board approved maximum rates through June 30, 2014.  The Board conducted annual Public Hearings for rate amendments as follows: on June 1, 2010 for rates effective July 1, 2010; on May 3, 2011 for rates effective July 1, 2011; on April 3, 2012 for rates effective July 1, 2012; and on May 7, 2013 for rates effective July 1, 2013.

Q:        The notice shows Maximum Proposed Monthly Rates, but when I compared the last Proposition 218 Notification (2009-2014) with my bill, the rates were actually lower than what was shown.  Why is that?  
A:        Actual annual rate increases will be calculated using the Refuse Rate Index (RRI) through April 30, 2019, and will not exceed the maximum proposed monthly rate.  The RRI is composed of indices published by the United States Department of Labor, Bureau of Labor Statistics, and is calculated by cost categories including labor, fuel, vehicle replacement and maintenance, and consumer price index. 

As an example, the maximum proposed rate effective July 1, 2012 for Single Family Residential 20-gallon garbage service was $23.53; the actual rate effective July 1, 2012 was $22.54.  The maximum proposed rate effective July 1, 2013 for Single Family Residential 20-gallon garbage service was $25.41; the actual rate effective July 1, 2013 was $23.17.    

Q:        I’m a Single Family Resident and have 32-gallon Garbage service.  When I look at my bill, it’s $107.79, but when I look at the rates and fees tables in the Notification, it shows $36.92 effective July 1, 2014.  Can you help me understand?
A:        Single Family Residents (4 units or less) receive a quarterly bill from WMAC, and Multi-Family Residents (5 units or more) and Commercial Businesses receive a monthly bill from WMAC.  As an example, a $107.79 quarterly bill represents 3 months of service at $35.93.

Q:        I’m a Single Family Resident and have 32-gallon Garbage service.  I heard that there’s a CVSan program that credits you $50.00 for downsizing to 20-gallon Garbage service.  I hardly have any garbage; how do I do that?
A:        Single Family Residents (4 units or less) are eligible to receive a one-time $50.00 credit on your next bill by participating in CVSan’s Reduce Your Waste Size Program and reducing your garbage cart down to a 20-gallon.  Bill payers may request a downsize by calling the (510) 613-8745 message center with required account information or by completing the online form at www.cvsan.org/ReduceYourWaste.  Cart exchanges will be scheduled by appointment. 

Q:        I live in a four-plex.  Is that considered a Single-Family or a Multi-Family?
A:        For Solid Waste Services, Single-Family is considered 4 units or less, and Multi-Family is 5 units or more.  A four-plex (4 units) is considered a Single-Family, so the Single-Family Residential rate is multiplied 4 times.

Q:        My mother owns a property in CVSan and has an approved Curbside Exemption Form from WMAC.  Is she now going to be charged for Backyard Service?
A:        No, residents who have an approved and unexpired Curbside Exemption Form from WMAC do not have to pay the Single Family Residential Backyard Service rate.  If there is no adult in the household who is physically able to roll carts to the curb, a WMAC Curbside Exemption Form may be submitted including a doctor’s letter or a certificate from the Motor Vehicle Department.  A form may be requested from WMAC by calling 510-537-5500.  Please note that a completed form must be resubmitted annually. 

Single Family Residents who would like premium backyard/side yard service may request the service by calling WMAC at 510-537-5500.  The rate for Single-Family Residential Backyard Service is in addition to the Single-Family Residential Service rate. 

Q:        I lost my notice.  Can I get another one?
A:        An electronic version (PDF) is available at www.cvsan.org/content/rates.

Solid Waste Rates effective July 1, 2016

In accordance with the franchise agreement between Castro Valley Sanitary District and Waste Management of Alameda County, Inc (WMAC), the following rates will be effective beginning July 1, 2016.

Residential Services Single-Family Monthly Rates

Residential Services Multi-Family Monthly Rates

Commercial Services Rates

Construction and Demolition Rates

Residential Services Single-Family Monthly Rate

Garbage Cart

Recycling Cart

Organics Cart

Rate

20 gallon

64 or 96 gallon

64 or 96 gallon

$25.23

32 gallon

64 or 96 gallon

64 or 96 gallon

$39.13

64 gallon

64 or 96 gallon

64 or 96 gallon

$67.96

96 gallon

64 or 96 gallon

64 or 96 gallon

$96.79

To request a 96 gallon recycling or organics cart at no additional charge, call WMAC.  Rates include an Alameda County Facility Fee increase from StopWaste.Org.

If you have physical difficulty taking your carts to the curb, call WMAC to request a street curbside exemption form.  You will need to submit a doctor’s letter or certificate from the Department of Motor Vehicles.

To request exemption from garbage service, call WMAC.  Recycling and organics service is mandatory.  The rate for recycling and organics services for those who are exempt from garbage service is $10.29 per month.

WMAC: 510-537-5500

Construction & Demolition Services 

Rates

For collection of used or discarded materials removed from premises during construction, or renovation of a structure resulting from construction, remodeling, repair or demolition operations on any house, or residential property, commercial building, pavement, or other structure.  Please visit the Alameda County Public Works Agency for information about Construction and Demolition recycling requirements.

C & D Bin Collection Frequency
1X Week 2X Week 3X Week 4X Week 5X Week 6X Week
6 yard 211.07 422.14 633.21 844.28 1055.35 1266.42
14 yard 276.78 553.56 830.34 1107.12 1383.90 1660.68
20 yard 383.18 766.36 1149.54 1532.72 1915.90 2299.08
30 yard 653.73 1307.46 1961.19 2614.92 3268.65 3922.38
40 yard 871.49 1742.98 2614.47 3485.96 4357.45 5228.94
20 yard compactor 766.19 1532.38 2298.57 3064.76 3830.95 4597.14
30 yard compactor 1137.79 2275.58 3413.37 4551.16 5688.95 6826.74
40 yard compactor 1517.09 3034.18 4551.27 6068.36 7585.45 9102.54